Global Marketing & Customer Success Director

Hamilton Medical, Inc. • Reno, NV

7d • Onsite

About The Position

Hamilton Medical was founded in 1983 with a clear mission: to enhance the lives of patients on respirators and support the caregivers who serve them. Our focus is on developing ventilation technologies that prioritize safety, effectiveness, and lung protection. We are dedicated to easing the burden on healthcare professionals who work tirelessly every day, helping critically ill patients recover and regain their health. We are committed to helping medical teams deliver the best respiratory care ‑ to anyone, anywhere.
We are seeking a strategic leader for the role of Global Marketing and Customer Success Director at our Reno, Nevada headquarters. This position is pivotal in driving our worldwide marketing strategy for cutting-edge ventilator products. The Global Marketing Director will oversee global brand awareness, demand generation, and product positioning across key international markets. Additionally, they will manage the marketing and communications team in our Bonaduz, Switzerland location. Position is based out of our US headquarters in Reno, Nevada.

Requirements

• Demonstrated ability to develop and execute strategic marketing plans, delivering tangible results.
• In-depth understanding of global healthcare markets, regulatory frameworks, and cultural nuances.
• Experience managing geographically dispersed teams, with a strong emphasis on cross-cultural collaboration.
• Strong analytical skills with a data-driven approach to marketing decision-making.
• Excellent communication (written and verbal), presentation, and interpersonal skills.
• Ability to lead cross-functional teams and collaborate effectively with stakeholders at various levels.
• Willingness to travel internationally, with frequent trips to Bonaduz, Switzerland.
• Bachelor's degree in Marketing, Business Administration, or a related field
• Minimum of 10+ years of progressive marketing leadership experience within the medical device industry, with a proven track record of success in international markets

Nice To Haves

• MBA preferred.
• Specific experience in marketing ventilators or comparable medical equipment is preferred

Responsibilities

• Develop and implement comprehensive marketing strategies aligned with business objectives and tailored to international markets.
• Conduct market analysis to inform marketing plans, including research on global healthcare markets, competition, and regulatory requirements.
• Lead multi-channel demand generation campaigns, from digital marketing to tradeshows and thought leadership initiatives.
• Manage brand identity across all marketing materials and channels globally.
• Lead impactful product launches internationally, collaborating with sales, product development, and regulatory teams.
• Build and manage strategic distributor partnerships worldwide.
• Guide and mentor marketing teams in Reno and Bonaduz, fostering collaboration and innovation.
• Track and analyze marketing performance metrics, providing insightful reports to senior leadership.
• Other duties as assigned.

Benefits

• Excellent Benefit Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level