Global Manager, Survey Science, Analytics & Programming

Terumo BCT, Inc. • Denver, CO

6d • $147,300 - $184,200 • Remote

About The Position

The Global Manager, Survey Science Architecture, Analytics & Programs, as a key member of the Talent & Insights Team of COEs, leads the strategy, execution, and continuous improvement of Terumo Blood and Cell Technologies' employee listening ecosystem. This role is responsible for designing and managing employee surveys and the data architecture to support them, developing advanced sentiment‑analysis models, and transforming employee feedback into actionable insights that strengthen engagement, culture, and organizational performance. The manager partners closely with People Insights & Analytics Team, HRBPs, business leaders, the full Terumo Group of surveying professionals, and cross‑functional stakeholders to ensure employee voice is accurately captured, ethically analyzed, and effectively translated into meaningful action. With this oversight of enterprise-scale data architecture, this Global Manager will leverage a high-performing and innovative end-to-end software/data system.

Requirements

• Ten (10) + years of experience in analytics, data science, people analytics, or a related field.
• Demonstrated success in leading secure software architecture initiatives.
• Hands‑on experience with NLP, sentiment analysis, and text‑analytics methodologies.
• Proficiency with Python or R, as well as business intelligence and data‑visualization tools.
• Experience designing, administering, or analyzing employee surveys or similar research instruments.
• Demonstrated ability to translate complex analytics into clear insights for senior stakeholders.
• Bachelor’s degree in Computer Science, Software Engineering and/or Statistics and/or related field, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered. Master’s preferred.
• Experience with Python, Java, C++, Scala or similar object-oriented programming languages and using software automation/CICD tools.
• Experience with Tableau, R Shiny, Microsoft BI and/or modern data visualization technologies.
• Experience with Qualtrics, Glint, and other Employee Sentiment/Survey Softwares.
• Experience with LLM‑based text analysis or modern embedding models.
• Familiarity with i/o psychology, psychometrics, experimental design, or causal inference.

Nice To Haves

• Prior leadership or team‑management experience.
• Knowledge of organizational psychology, employee engagement frameworks, or EX measurements.
• Exposure to/ Experience with Alteryx Server a plus.
• Exposure to/ experience with Lean Six Sigma preferred.
• Project Management experience and/or certification.

Responsibilities

• Leads the design, deployment, and enhancement of employee surveys, pulse checks, and listening programs across the full talent lifecycle (onboarding, exit, etc.).
• Lead the architecture and design of complex, distributed systems with a focus on scalability, security, and performance.
• Leads the design and deployment of a new suite of surveys to measure behaviors in support of leadership pathways and other development and training interventions to measure the ROI of talent investments.
• Develops and maintains NLP‑based sentiment‑analysis models to evaluate open‑text feedback and identify themes, tone, and emerging risks.
• Integrates structured and unstructured data to produce comprehensive insights on employee experience, engagement, and organizational health.
• Delivers dashboards, reports, and executive‑ready presentations that clearly communicate trends, risks, and recommended actions.
• Delivers modeling to predict risk in sentiment data (eg, likelihood of attrition, etc.).
• Partners with HRBPs, and business leaders to interpret results and prioritize interventions that improve employee experience.
• Manages, coaches, and develops across the insights team of Data Scientists and Engineers, fostering a culture of analytical rigor, curiosity, and innovation.
• Partners with Global Leader Talent & Insights and Legal to ensures data quality, privacy, governance, and compliant and ethical use of employee feedback data.
• Evaluates and implements new tools, technologies, and methodologies to advance the employee‑listening strategy.
• Uses state-of-the-art tools and technologies to enable full cloud optimization, seamless elasticity and end-to-end automation with considerations for both performance and architecture.
• Makes modifications and updates to existing data pipelines as necessary.
• Critically reviews current and future data structures with an eye towards simplicity, performance, and scalability.
• Define and enforce architectural standards, secure development practices, and DevOps principles across the People Data team.
• Drive innovation by evaluating and implementing emerging technologies, tools, and methodologies.
• Lead architectural reviews, technical design sessions, and cross-functional planning initiatives.
• Ensure traceability of requirements through design, implementation, and validation phases.
• Help to foster the data-driven and technology-savvy culture across our business by serving as a tech evangelist and encourage forward thinking development.
• Participate in SAAS technology evaluations and/or collaborate with other areas of business on technology strategy—and with an enterprise mindset.
• Project management for survey deployment as required.

Benefits

• multiple group medical, dental and vision plans
• a robust wellness program
• life insurance and disability coverages
• a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more
• a 401(k) plan with a matching contribution
• vacation and sick time programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager