Global Logistics Quality Leader

3M

88d

About The Position

As a Global Logistics Quality Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. The position is accountable for leading and improving logistics quality globally for all business groups, with a primary emphasis on defect-free shipments, warehousing quality and claims management (customer and carrier).

Requirements

• Bachelor’s degree or higher (completed and verified prior to start)
• Seven (7) years of experience in Quality, Supply Chain, Lean-Six Sigma, Logistics (transportation or distribution management) or Manufacturing Operations in a private, public, government or military environment

Nice To Haves

• Demonstrated understanding of international and domestic transportation processes and policies
• Demonstrated knowledge of distribution site operations
• Proven experience leading successful cross-functional improvements
• Skills include verbal & written communication, teamwork, leadership, adaptability, problem solving, critical thinking.

Responsibilities

• Serve as global subject matter expert and cross-functional point of contact (global logistics, sourcing, packaging, enterprise customer operations, etc.)
• Track carrier claims to ensure reimbursements as required
• Track carrier quality performance and provide insight to support business partner management and influence carrier prioritization and award selection
• Develop and report on logistics quality KPI metrics in accordance with the Global Logistics performance strategy and operating rhythm.
• Standardize how we track and archive logistics quality events globally
• Responsible for tracking logistics quality KPIs (DPPM, Unplanned Deductions, Carrier Claims, Scrap, etc.)
• Leverage the EIMS/RDR/Compliance Request systems as necessary to manage defect performance
• Manage quality standards and metrics across the Global Logistics organization (w/3M Quality Team) – Claims/Returns management and Damage and Discrepancies
• Drive a proactive and preventative approach to global logistics quality
• Align with packaging/engineering/procurement to identify opportunities to augment packaging standards for international shipments.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree