Global Level II Systems Engineer (25-516)
About The Position
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! We are looking a Global Level II Systems Engineer to join our team who are dedicated to developing and delivering innovative solutions to address our customers' most complex challenges, including cyber-resilient mission systems, within an Agile environment. This position is based at Schriever AFB. The successful candidate will possess the ability to technically diagnose, mitigate, and troubleshoot issues, and contribute as part of an on-site team providing 24x7 support for globally dispersed application suites operating across various time zones. The candidate will lead or participate in system troubleshooting, problem resolution, and maintenance activities, including both on-site and remote telephonic maintenance support. Additionally, the candidate will serve as a subject matter expert for applications, providing Level 2 troubleshooting, break/fix solutions, and preventative maintenance support, involving regular interaction with remote sites and varying levels of leadership within the program. The candidate must be a proactive problem solver, capable of planning, coordinating, directing, and managing individual projects with minimal supervision. Our Level 2 Systems Engineers are empowered to think innovatively, from automating system provisioning to enhancing enterprise monitoring. Position is normally Mon - Fri: potential surges, may require on-call, evenings and weekends support during system anomalies and/or tests.
Requirements
- Proven experience with Windows Domain Controllers, PKI infrastructure, and managing certificates on Windows domain controllers is essential
- Experience with Red Hat or other Linux-based server administration is required
- Automated Patch Management for both Windows and Red Hat Enterprise Linux is necessary
- Candidate must be highly skilled in system administration, monitoring, application management, and automation disciplines to ensure efficient system delivery, optimal performance, uptime, and robust cybersecurity posture
- The candidate should possess strong knowledge and practical experience in directing the assessment and development of Tactics, Techniques, and Procedures (TTPs) as well as Operating Instructions (Ols) necessary for effectively administering, operating, and managing services within operational environments
- Prior experience with virtualization and storage technologies such as Nutanix or VMware products, as well as automation with products like Ansible, Bash, Perl, and PowerShell
- Data mining and analysis
- Database Administration
- Endpoint Management Products
- Familiarity with IBM Data Power products, particularly troubleshooting certificates within DataPower proxies
- Bachelors and 9+ or Master with 7+ years of experience
- Top Secret/SCI
- DOD 8570 REQUIREMENT: IAT - Level II
Responsibilities
- Technically diagnose, mitigate, and troubleshoot issues
- Contribute as part of an on-site team providing 24x7 support for globally dispersed application suites operating across various time zones
- Lead or participate in system troubleshooting, problem resolution, and maintenance activities, including both on-site and remote telephonic maintenance support
- Serve as a subject matter expert for applications, providing Level 2 troubleshooting, break/fix solutions, and preventative maintenance support, involving regular interaction with remote sites and varying levels of leadership within the program
- Planning, coordinating, directing, and managing individual projects with minimal supervision
- Automating system provisioning to enhancing enterprise monitoring
Benefits
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
