Global Learning Excellence Manager - UK

InterContinental Hotels Group • Windsor, GA

75d • Hybrid

About The Position

Lead the strategic execution of enterprise learning initiatives through robust change management and project management practices by creating and managing a compelling, consistent brand identity and communications strategy for IHG University. Oversee the successful implementation of IHG University programs by driving alignment, adoption, and impact across global stakeholders.

Requirements

• Strong project management skills, including managing multiple complex initiatives from strategy to execution, with proficiency in platforms such as Smartsheet, Asana, and Microsoft Project.
• Expertise in change management methodologies (e.g., Prosci, ADKAR) and related tools.
• Ability to analyze data and metrics to inform decisions and demonstrate impact.
• Exceptional written and verbal communication skills, with the ability to simplify complex concepts and tailor messaging to diverse audiences.
• Skilled in storytelling, visual communication, and engagement strategies, leveraging digital platforms like SharePoint, Adobe Creative Suite, and Canva.
• Proficient in digital communications and marketing tools, including email marketing platforms.
• Strong ability to influence and collaborate across all organizational levels, including executive stakeholders.

Responsibilities

• Lead cross-functional project teams to deliver key learning initiatives, ensuring alignment with business goals, timelines, and budgets.
• Develop and execute change management strategies to support the adoption of learning programs, tools, and platforms across corporate and hotel audiences.
• Manage project plans, risk mitigation strategies, and stakeholder communications for global learning rollouts.
• Develop and maintain the IHG University brand identity, voice, and design standards in partnership with internal and external stakeholders.
• Design and lead internal learning communication strategies for key initiatives (e.g., leadership development, enterprise platforms, brand standards).
• Create and execute communication campaigns to increase awareness, adoption, and engagement in learning solutions across corporate and hotel audiences.
• Partner with global and regional communications teams to cascade and amplify learning messaging through enterprise channels.
• Manage learning communications channels (e.g., internal newsletters, strategic leader messaging, intranet, digital signage, social platforms, email campaigns).
• Establish and track communications metrics to optimize engagement and continuously improve campaigns.
• Build alignment with cross-functional stakeholders including Brands, HR, Marketing, Global Corporate Affairs, and Learning Delivery teams.
• Partner with design and media vendors or internal teams for high-impact visual storytelling.

What This Job Offers

• Career Level: Mid Level
• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees