Global Indirect Tax Technology Manager (AI)

Grant Thornton • Philadelphia, PA

5d • Hybrid

About The Position

As a Global Indirect Tax Technology Manager, you will help modernize tax
departments through practical automation, advanced analytics, intelligent
document processing, and AI-enabled solutions. While the role supports
initiatives across all tax types (direct and indirect), there is a strong focus
on Global Indirect Tax, including Sales & Use Tax (SUT), VAT, GST, and
E-Invoicing, given the operational complexity and data intensity in these areas.

This role requires a strong blend of tax technology expertise, consulting
leadership, and client engagement capabilities. Managers lead client engagements
from initial concept through deployment, helping tax departments design scalable
technology solutions that improve operational efficiency, strengthen controls,
and enable better visibility into tax data and processes.

In addition to project delivery, Managers contribute to practice growth by
supporting business development initiatives, participating in proposal efforts,
and helping shape new solution offerings that align with evolving client needs.
This position focuses on improving the operations of the tax function by
connecting data, automating workflows, improving visibility, and enabling more
scalable tax processes.

Requirements

• Bachelor’s degree in Accounting, Finance, Tax, or a related technical field (e.g., Computer Science, Data Analytics, MIS, Computer Engineering)
• 5 years of experience in tax technology consulting, tax operations, or a technical role within public accounting or industry
• Experience working with tax technology or tax operations across multiple tax types, with a strong preference for experience in Indirect Tax (Sales & Use Tax, VAT, GST, or E-Invoicing)
• Professional credential required (CPA, JD, PMP, Six Sigma Green Belt or higher, CISA, CMI, or similar credential)
• Strong SQL skills for querying and analyzing large transactional datasets
• Experience with Python or similar languages for scripting, analytics, or ETL processes
• Working knowledge of ERP data structures across financial, procurement, and invoicing modules (e.g., SAP or Oracle)
• Experience with low-code automation tools, including Microsoft Power Platform (Power Automate, Power Apps, Power BI)
• Hands-on experience with automation tools such as Power Automate, UiPath, or similar platforms
• Experience with ETL tools such as Alteryx and Power Query; familiarity with KNIME or Domo is a plus
• Experience designing dashboards and data models using Power BI or Tableau
• Exposure to AI, machine learning concepts, or Intelligent Document Processing (IDP) applied to business processes or tax workflows
• Demonstrated ability to manage engagements and deliver solutions from concept through deployment
• Strong communication and consulting skills, with the ability to present technical solutions to tax leaders and executive stakeholders
• Ability to travel as needed

Nice To Haves

• Familiarity with Microsoft Fabric, SharePoint integrations, or modern data platform architectures is a plus

Responsibilities

• Leading client engagements and serving as a primary point of contact for tax technology initiatives
• Managing projects from initial scoping and requirements gathering through architecture design, development oversight, testing, and deployment
• Asking thoughtful questions to understand client challenges, gather requirements, and accurately translate business needs into technical solution designs
• Designing and overseeing the development of data pipelines and automation workflows to streamline tax data processing and compliance activities
• Overseeing the design and development of dashboards and analytics to provide tax leaders with improved operational insight and decision support
• Designing and overseeing the development of AI-enabled solutions within tax operations, including intelligent document processing, data extraction and classification, and decision-support tools
• Collaborating with tax leaders to identify operational gaps and develop scalable technology solutions
• Translating complex tax and data challenges into practical technical solutions using modern data and automation tools
• Managing relationships with cross-functional teams including tax professionals, data engineers, and client stakeholders
• Supporting proposal development, participating in sales discussions, and contributing to new business opportunities
• Mentoring and developing team members while guiding project delivery and solution implementation
• Contributing to internal innovation efforts and helping expand the firm’s tax technology capabilities

Benefits

• Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work the way that it best serves your clients and your life.
• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you.
• Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
• Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager