Global Helpdesk Lead
JLL•San Diego, CA
438d•$118,700 - $172,100
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Global Help Desk Lead is responsible for overseeing and managing a global team of helpdesk agents who support facilities service requests worldwide. This role focuses on developing standardized processes, establishing service level agreements (SLAs), mentoring team members, and driving continuous improvement initiatives to ensure efficient helpdesk operations across multiple locations.
