Global Gaming HR Services Coordinator (Philippines)

Princess Cruise Lines USA • Manila, UT

248d

About The Position

CASI, Cruise Administration Services Inc, a Carnival Cruise Line entity in the Philippines currently has a Global Gaming HR Services Coordinator role available. The HR Staff Coordinator is a high-functioning and detail-oriented position, responsible for overseeing a wide range of administrative functions in service of the Global Casino Human Resources and supporting a welcoming, inclusive, and equitable culture. The HR Staff Coordinator will work collaboratively to best align HR practices with the evolving organization needs and team-oriented structure. The HR Staff Coordinator will support the Supervisor HR in all aspects of high-volume onboarding needs for GCO shipboard employees, by handling processing and onboarding of all new hires/ rehires and returning team members- ensuring each holds all relevant valid documentation to join a vessel. The HR Staff Coordinator supports the Human Resources team through ongoing employee communications and integration of the culture essentials initiatives into the Global Casino Operations' culture.

Requirements

• 1 year experience in Human Resources or Shipboard Operations, preferably Casino department.
• Operational knowledge of a casino environment.
• Proficient with MS Office suite.
• Previous shipboard experience preferred, keen knowledge of cruise ship operations and onboard working / living conditions.
• Thorough understanding of Casino Operations is advantageous.

Nice To Haves

• Strong communications skills (verbal, listening, and writing).
• Ability to network and build business relationships, via video conference and/or in-person.
• Presents ideas, expectations, and information in a concise, well-organized way.

Responsibilities

• Provides admin support in maintaining employee records in CPS/HR System, inclusive but not limited to their personal information, and past/future ship assignment.
• Assists HR team to troubleshoot issues and provide exemplary customer service while handling employee requests and questions.
• Book appropriate travel arrangements (flights, transportation, hotel) in support of successful employee embarkation/debarkation or ship to ship movements.
• Ensure that all traveling staff, including new hires are in possession of the required documentation to join their assigned vessels, such as travel documentation, visas, medicals, etc.
• Liaise with Shipboard Management and Port Agents in order to make necessary arrangements for embarking/debarking crew.
• Perform various administrative functions such as: filing, copying, faxing. Ensure the proper storage of crew personnel files on site and off site.
• Administer various Reference letters (Verification of Employment) and guarantee letters as needed for current and former Team Members.
• Respond to All Email/Telephone Queries and Communicate in a highly professional and positive manner and possess working knowledge of shipboard environment.
• Assist HR Team with distribution of Employee Surveys and any data update as it relates to this function.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Water Transportation
• Education Level: No Education Listed