Global Fulfillment Manager
About The Position
About Lily & Fox: Lily and Fox is a fast-growing DTC beauty brand best known for the largest selection of nail wraps in the world. We ship millions of orders to customers around the world using Shopify, Shipstation, and proprietary tooling. We have made it our mission to make beauty more affordable, and there is no company in the world that combines the quality, breadth, and affordability of our products. We are proud to be setting the pace for the future of the nail industry. Position Overview: We’re looking for a Global Fulfillment Manager who can run the floor today while building the system for tomorrow. You’ll own the end-to-end pick/pack/ship operation, managing the fulfillment team, picking and packing when needed, and coordinating our international shipments. You will ensure every order leaves our facility accurately, on-time, and at the lowest cost. You will have full ownership of identifying bottlenecks and overhauling processes to support our growth. You will lead your team with confidence as we build out on-site manufacturing to bring our next geneartion of industry-defining products to market. This is a full-time, on-site position.
Requirements
- Excellent written and verbal communication skills in English
- Must be at least 18 years of age
- Must have a valid driver’s license
- Must be authorized to work in the United States
- Basic math skills (addition, subtraction, multiplication, and division)
- Ability to stand for extended periods of time
- Ability to move over, under, and around shelves and other objects
- Full use of hands and fingers to perform tasks
- Ability to work flexible shifts including weekends, and/or holidays
- Experience managing high-volume operations
- 2+ years experience managing fulfillment or warehouse operations (DTC/e-commerce preferred)
- Strong attention to detail
- Highly organized
- Excited to get things done, in a fast-paced environment
- Interested in learning new skills
- Ability to problem solve and prioritize tasks to ensure efficiency
Responsibilities
- Lead and expand our fulfillment team, including hiring, training, and performance management
- Own daily fulfillment operations: pick, pack, ship with accuracy and efficiency
- Pick, pack, and ship orders as needed
- Track and deliver against KPIs
- Optimize workflows, warehouse layout, and staffing schedules for efficiency
- Identify and implement process improvements
- Oversee inventory control and supply management
- Partner cross-functionally with Customer Service, Quality Control, Inventory Planning, and Manufacturing
- Coordinate international shipments with teams in Germany and Australia
- Complete other tasks as needed
Benefits
- Attractive salary + equity
- Company paid insurance (medical, dental, vision, life, and disability insurance)
- 4 weeks PTO per year (vacation, sick, holidays)
- Coaching and training
- Huge opportunities to learn new skills and grow with the company!
- Being a part of a fast-growing international business!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
