Global Freight Manager
About The Position
Paula’s Choice is a growing skin care company with logistics and distribution infrastructure on three continents. Our logistics activities involve components to foreign and domestic contract manufacturer warehouses and transporting finished goods to domestic and overseas distribution centers. The Manager of Global Freight will guide a small team to ensure that freight transport is planned, moved, and paid according to established procedures and within SLAs, serve as the subject matter expert for global transportation, and will be primarily responsible for executing global freight transport. The Global Freight Manager will support continuous improvement initiatives to optimize global distribution, improve service and responsiveness, and decrease unit costs. As a Global Freight Manger, a typical day might include a mix of the following: Manage a team of export associates. Oversee the daily coordination with Buyers, Quality Control, Contract Manufacturers, Warehouse teams, Freight Forwarders / Carriers to ensure timely and cost-effective delivery of goods. Supervise US Customs compliance, and international logistics. Make sure that all Free Trade data and HTS codes are updated. Prepare and maintain domestic and export customs documentation. Audit pack lists and receipts to ensure inventory values and quantities are accurate. Manage and maintain accurate and up-to-date records of booked shipments in internal systems and provide inbound/ outbound visibility for warehouse operations, wholesale dept, contract manufacturer’s, overseas Paula’s Choice subsidiaries (PCEU, PCAU, Asia) and supply chain teams. Review and approve freight purchase orders, audit carrier invoices, resolve any disputed rates with carriers, and approve invoices for weekly payments. Investigate & diagnose service failures, take corrective action, submit claims for damages and obtain credit memos for overbilling. Identify, select, onboard and manage new freight forwarders and logistics companies for all Paula’s Choice entities. Prepare on-demand reports for upper management and other depts (budget forecasts, monthly accruals, In-transit reporting, cost analysis, lead-times and lane costs, etc.) Review carrier performance, logistics cost and drive process improvements with key partners (freight forwarders/ truckers) by identifying opportunities for lowering cost and improving lead times. Provide and oversee training, standard operation guides to internal departments and contract manufacturers. Participate in the new ERP implementation process and provide subject matter expertise. The Global Freight Manager will also work closely with Unilever Prestige team to deliver cost savings and align with the Prestige global freight strategy.
Requirements
- 5+ years of experience minimum managing international transportation programs, with a strong focus on performance management and continuous improvement
- 1+ years of supervisory experience
- Proven ability to collaborate with multiple internal and external parties and creating opportunities to improve efficiency and service while lowering costs
- Hands-on experience across all logistics modes and moves, including import, export, and domestic shipments, as well as consolidations, expedites, and special tariff programs
- Solid understanding of manufacturing, distribution, retail and e-commerce environments
- In-depth knowledge of transportation principles across air, rail, ocean, and road, including cost structures, service levels, and trade-offs
- Experience in international trade, customs, & international logistics.
- Ability to analyze and clearly articulate unit transportation costs to support informed decisions on mode, speed, service, and cost optimization
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Access
- Highly motivated self-starter with a strong sense of urgency, attention to detail, and a customer-focused mindset
- Demonstrated creative problem-solving ability, strong business acumen, organizational and analytical skills, and excellent written and verbal communication skills
Responsibilities
- Manage a team of export associates.
- Oversee the daily coordination with Buyers, Quality Control, Contract Manufacturers, Warehouse teams, Freight Forwarders / Carriers to ensure timely and cost-effective delivery of goods.
- Supervise US Customs compliance, and international logistics.
- Make sure that all Free Trade data and HTS codes are updated.
- Prepare and maintain domestic and export customs documentation.
- Audit pack lists and receipts to ensure inventory values and quantities are accurate.
- Manage and maintain accurate and up-to-date records of booked shipments in internal systems and provide inbound/ outbound visibility for warehouse operations, wholesale dept, contract manufacturer’s, overseas Paula’s Choice subsidiaries (PCEU, PCAU, Asia) and supply chain teams.
- Review and approve freight purchase orders, audit carrier invoices, resolve any disputed rates with carriers, and approve invoices for weekly payments.
- Investigate & diagnose service failures, take corrective action, submit claims for damages and obtain credit memos for overbilling.
- Identify, select, onboard and manage new freight forwarders and logistics companies for all Paula’s Choice entities.
- Prepare on-demand reports for upper management and other depts (budget forecasts, monthly accruals, In-transit reporting, cost analysis, lead-times and lane costs, etc.)
- Review carrier performance, logistics cost and drive process improvements with key partners (freight forwarders/ truckers) by identifying opportunities for lowering cost and improving lead times.
- Provide and oversee training, standard operation guides to internal departments and contract manufacturers.
- Participate in the new ERP implementation process and provide subject matter expertise.
- The Global Freight Manager will also work closely with Unilever Prestige team to deliver cost savings and align with the Prestige global freight strategy.
Benefits
- Generous paid time off, including time off to volunteer
- Learning and development resources to support personal and professional growth
- Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
- Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
- Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
- Did we mention we’re a dog-friendly office?
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
51-100 employees
