Global Field Merchandising Program Manager

Meta Platforms, Inc.•New York, NY

73d

About The Position

Meta Reality Labs is looking for a Global Field Merchandising Manager based in one of our North America offices, reporting to the Global Visual Merchandising lead in the US. This person will be responsible for partnering across regions on building scalable reporting solutions and aggregating compliance figures as well as providing global guidance on metrics and survey captures. This role plays an instrumental part in contributing to the Reality Labs vision for our global customers to find, learn and experience Reality Labs products through physical retail. including compliance reporting and data aggregation. The primary role of the Global Field Merchandising Manager is to ensure that have the capacity to aggregate reporting from all regions, simplify and standardize on survey question logic globally and drive process development for the physical and field merchandising orgs to continuously optimize ways of working.. The role is execution oriented and is focused on planning, managing, and executing large programs and projects across our global partners. The Global Field Merchandising Manager will work collaboratively across partner enablement, sales, analytics, data science and operations.

Requirements

5+ years experience on the brand side of retail in-store merchandising or the vendor side of retail in-store merchandising or related experience
Understanding of field merchandising surveys (installation / maintenance) and creating standardization across programs
Experience sharing program/project updates across broad teams and organizations
Experience managing relationships with cross-functional stakeholders and external vendors
Experience finding the root cause of issues or gathering the necessary cross-functional members to find that cause or solution to an issue
Experience with data visualization tools such as PowerBI or Tableau

Nice To Haves

Experience managing consumer electronics merchandising initiatives
Experience maintaining budgets and fiscal responsibility
Experience with Microsoft and Google full suite of services
Experience managing large data sets and database & data pipeline management

Responsibilities

Manage Global Field Merchandising budget which includes partnering on RFPs with regional teams and vendors and evaluating ongoing capabilities
Own global compliance aggregation and dissemination - this involves partnering with Operations, Data Engineering and Regional Field Merchandising teams on reporting, data pipelines and automation / visualization
Partner with Operations on global store list and retail display tracking mechanisms
Act as liaison between regional field and physical merchandising teams, understanding the work flows and schedules and helping facilitate global field inputs into various Go-to-Market schedules
Own the global consolidation of installation and maintenance survey questions, taking inputs from physical and field merch teams to ensure consistency and thorough capturing of all data requirements
Partner with physical and field merchandising teams on global display feedback to ensure closed loop communication on optimizations / areas of improvement based on compliance reporting in each region
Drive global and regional consistency for display inventory logic including establishing consistent processes and nomenclature and capturing ability to provide reporting and visibility on parts run rates globally
Continuously review feature builds for data reporting with Ops team
Review instructions and execution for multiple projects simultaneously with a keen eye for detail
Aggregate installation schedules globally to drive consistency and visibility with leadership on major program rollouts