Global EDI and Data Integration Manager

Sylvamo • Memphis, TN

76d

About The Position

The position involves providing operational direction to the Global EDI & Data Integration Team, ensuring high quality and timely delivery of projects. The role includes guiding and coaching team members on EDI & Data Integration matters, managing resources, and collaborating with IT and business representatives to understand customer needs for EDI integrations. The candidate will also be responsible for designing, building, implementing, and sustaining EDI Integration solutions, evaluating alternative solutions, and leading proof of concept testing. Additionally, the role requires identifying and documenting functional testing to ensure solution accuracy, supporting business and IT partners, and analyzing business data for decision-making.

Requirements

• Bachelor's degree in computer science or related field is preferred.
• Minimum of 5-8 years ERP (SAP and/or Elixir) experience.
• People management experience is a plus.
• In-depth knowledge of business process mapping and data modeling.
• Broad knowledge of supporting business technologies such as EDI, XML, web services.
• Familiarity with EDI messaging industry standards (EDIFACT, PapiNet, UBL, xCBL, idoc) and transmission methods.
• Understanding of supply chain processes preferred.
• Strong analytical, communication, and interpersonal skills.
• Thorough understanding or experience in ITIL and Agile methodologies.
• Fluency in English.

Responsibilities

• Provide operational direction to the Global EDI & Data Integration Team by distributing workload according to governance team prioritization.
• Assure high quality and timely delivery, including operational guidance and coaching team members.
• Plan and lead assignments, track progress, communicate milestones, and escalate issues.
• Act as an escalation point for elevated technical problem resolution.
• Manage Global EDI and Data Integration resources by conducting monthly 1:1s and providing necessary training.
• Work cohesively with IT resources, process stewards, and business representatives to understand customer needs for EDI integrations.
• Understand, design, build, implement, and sustain EDI Integration solutions.
• Evaluate and drive alternative solutions that meet business needs while maintaining enterprise and industry standards.
• Lead and execute proof of concept testing in a cross-team environment.
• Configure SAP and other applications to enable defined business processes and maintain configuration documentation.
• Identify, document, and perform functional testing to ensure completeness and accuracy of the solution.
• Work independently and collaboratively to ensure delivered design meets business requirements.
• Identify, assess impact, and provide recommendations for resolution of issues related to business processes.
• Support, identify, gather information, and develop change requests for existing sustain issues or new requirements.
• Provide consultative support by developing innovative solutions to drive new opportunities.
• Analyze and understand business data to support decision making and effectively present information.

What This Job Offers

• Industry: Paper Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees