Global Director of Operations

JOLT • Dallas, TX

4h

About The Position

We are seeking a Global Director of Operations to oversee all operational aspects of the global Electrical Vehicle (EV) charging and Out of Home (OOH) Advertising station network, ensuring efficiency, scalability, and high standards of service delivery.

This role involves strategic planning, team leadership, and continuous improvement of operational processes to support company growth, leveraging of AI and automation. JOLT operates 2,800 EV charging/OOH advertising stations across the US, Canada, UK, Australia and New Zealand.

Responsibilities

• Develop and implement operational strategies aligned with company goal of efficiently scaling global operations
• Drive scalable operational excellence through implementation of AI, process optimization, automation and innovation.
• Strategic planning, goal setting, performance monitoring.
• Collaborate with Global Digital Product and Product Engineering teams to implement automation including predictive maintenance, customer self-serve, etc.
• Deliver Operational KPIs within Global Operations and Maintenance Budget, including negotiating and managing strategic supplier contracts.
• Accountable for safe and continuous operations of global network
• Drive continuous improvement mindset and initiations to improve cost and capital efficiency.
• Lead a high-performing global team of operations managers/engineers and CX/Supply chain specialists who provide an around-the-clock high standard of service delivery.
• Represent Global Operations on Senior Leadership Teams.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Long-Term Disability
• 401(k)
• Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed