Global Director, Internal Communications

WSP • New York, NY

61d • $128,000 - $236,610

About The Position

We are seeking a unifying and strategic leader to take on the newly created role of Global Director, Internal Communications - a pivotal function at the heart of a major transformation in how we engage our employees across the organization.

The Internal Communications team is the strategic driver of all employee engagement and experience communications in support of business priorities. The Director will be responsible for overseeing and optimizing the enterprise-wide internal communications calendar, ensuring that messaging is aligned, timely, and contributes to a seamless and engaging employee experience.

This is not a traditional communications role - it is a strategic leadership position that shapes the systems, structures, and culture of employee engagement communications across the company.

This individual will oversee approximately 15 team members, including seven direct reports, organized under three complementary streams:

Employee experience communications: A team of communications business partners who advise and collaborate with internal functions as strategic catalysts and facilitators of the employee experience. Rooted in culture-building and storytelling, they design communications that inspire, engage, and empower our people-driving WSP's strategic objectives in a workplace that values connection, recognition, and belonging.
Local communications strategy and deployment: A dedicated liaison team that ensures communications and initiatives from the Global team are effectively adapted and amplified across regions. This hybrid team works closely with both the Global employee experience communications team and local counterparts to tailor overarching messaging, materials, and tactics to local realities-maximizing engagement and impact while aligning with business priorities.
Internal editorial management and content strategy: Working closely with the Director and content strategy peers, this person manages the company-wide internal editorial calendar and drives continuous improvement across internal communications-ensuring strategic alignment, editorial consistency, and audience relevance to maximize employee engagement.

Requirements

• Bachelor's degree in Communications or a related field.
• 12+ years of experience in employee engagement, internal communications, or culture transformation, including at least 8 years of experience managing a team.
• Experience operating in a complex, matrixed, and multi-regional organization.
• Strong understanding of how to measure success and build scalable programs that reflect both global strategy and local nuance.
• Demonstrated ability to lead cross-functional and dotted-line teams, and influence stakeholders at all levels.
• Exceptional communication, storytelling, and change management skills.
• Passion for building inclusive cultures and elevating the employee experience.
• Fluency in English (written and verbal) is required. Proficiency in French is an asset, as communications deliverables will need to be produced in both English and French - the company's official languages.

Responsibilities

• Lead and mobilize the Internal Communications team, setting the vision, priorities, and strategy to deliver a best-in-class employee communications experience across the enterprise.
• Manage a team of approximately 15 professionals, including seven direct reports, and cultivate a high-performance, purpose- and data-driven team culture.
• Architect and oversee the transformation to a unified communications and engagement model, fostering collaboration across geographies and functions.
• Provide strategic oversight and guidance to ensure seamless integration between Global and Local internal communications teams, enabling seamless integration and resonance of global initiatives.
• Act as a connector and integrator (within the team and the wider Communications group)-ensuring that the Internal Communications team is not siloed and contributes meaningfully to the company's strategic narrative and reputation.
• Create synergies and collaborate closely with the Global Director, Corporate Communications - Strategic and Executive and the Global Director, External Communications and Reputation to shape and deliver a unified, enterprise-wide 360° communications strategy.
• Partner with senior leaders across corporate functions to align employee experience initiatives with business priorities.
• Represent the Internal Communications function with senior leadership and in strategic planning discussions.
• Oversee and optimize the enterprise internal communications calendar, ensuring coordination across teams and regions to avoid overload, maximize impact, and support strategic priorities.
• Champion enterprise-wide engagement moments, including awards, culture campaigns, and storytelling platforms that elevate employee voices.
• Design and monitor feedback channels to capture employee sentiment and inform continuous improvement.
• Develop governance frameworks, success metrics, and reporting mechanisms to measure impact relentlessly, inform decision-making and drive accountability.
• Promote a culture of collaboration, clarity, and consistency in how we communicate and engage employees globally.

Benefits

• WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees