Global Demo Manager

Packsize

21h • $104,592 - $128,100

About The Position

Global Demo Manager - Atlanta, GA About Packsize Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet. About the Role We are seeking a detail-oriented, customer facing, Global Demo Manager to lead the demonstration of our state of the art packaging machines for prospective and existing customers. This individual will ensure our demo machines are fully operational, coordinate team resources for live demonstrations, and serve as a trusted technical advisor to customers. The Global Demo Manager will build and maintain cross-functional support networks, ensuring every demonstration is seamless and impactful. The Global Demo Manager will also be responsible for ensuring that demos in all Packsize offices are carried out with high standards.

Requirements

• Bachelor’s degree in Engineering, Business, or a related field a plus.
• 3+ years of experience in a technical, manufacturing, or packaging-related role.
• Prior leadership experience is required.
• Proven ability to work cross-functionally and build support networks.
• Strong understanding of both mechanical and software components (experience with packaging machines or automation technology preferred).
• Exceptional attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Ability to quickly build trust with customers and internal teams.
• Must be able to travel up to 50% of the time.

Nice To Haves

• Background in sales or sales engineering a plus.
• Experience with WMS (Warehouse Management Systems), ASRS (Automated Storage and Retrieval Systems), AMR (Autonomous Mobile Robots), or other warehouse automation technologies a strong plus.
• Manufacturing experience is a plus.

Responsibilities

• Manage all aspects of packaging machine demonstrations for global customers, both on-site and virtually.
• Ensure demo machines are maintained, fully operational, and ready for customer demonstrations.
• Collaborate with Sales to align demonstration objectives and strategies.
• Coordinate and schedule the appropriate technical and support team members for each demo.
• Build and leverage cross-functional networks (engineering, sales, customer support, etc.) to facilitate successful demos.
• Prepare and review all demo details, ensuring a thorough understanding of customer requirements and objectives.
• Build customer trust by showcasing deep product knowledge and professionalism during demos.
• Travel up to 50% of the time, to customer sites or Packsize global demo centers.
• Collect feedback from demos and collaborate with Sales and Product teams for continuous improvement.
• Maintain detailed records of demo activities, customer feedback, and machine performance.

Benefits

• The salary range for this role is $104,592-128,100; however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills.
• Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information.
• Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are strongly encouraged to apply.
• Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level