Global Cyber Product Engagement Manager

Liberty Mutual Insurance • Boston, MA

99d

About The Position

Drive global adoption and market advocacy of the company’s Cyber insurance products. Support to build and deliver best-in-class training, broker engagement, market intelligence, competitor benchmarking, and product marketing content that empowers local teams, strengthens broker relationships, and drive profitable growth.

Requirements

• 7-10+ years in cyber insurance across product marketing, underwriting, broking, or distribution enablement; global or multi-region experience preferred.
• Strong understanding of cyber coverage constructs, wordings, exclusions, pricing drivers, and claims dynamics.
• Extensive broker relationships within the industry (Global, US and London markets).
• Proven ability to translate complex technical and actuarial concepts into clear, compelling training and sales materials.
• Familiarity with cybersecurity practices and frameworks (e.g., NIST CSF, ISO 27001), common threats (ransomware, BEC, supply chain), and incident response ecosystem.
• Exceptional writing, presentation, and facilitation skills; comfortable delivering to executive and technical audiences.
• Bachelor’s degree required; advanced degree or relevant certifications (e.g., CII, CPCU, CISSP, CISM) a plus.
• Strong stakeholder management and cross-cultural communication; ability to operate in a matrix and influence without direct authority.
• High attention to detail and compliance rigor in all external-facing materials.

Nice To Haves

• Bachelor's degree in Marketing or Business plus a minimum of 10+ years of proven progressive experience in marketing-driven organization and a minimum of three years of proven team management and leadership experience.
• MBA or advanced degree preferred.
• Proven ability to integrate marketing strategies and programs across multiple sectors.
• Strong ability to effectively interact with all levels of the organization.
• Must possess strong analytical, strategic, project management, decision-making and problem-solving skills.
• Strong communication and interpersonal skills required.

Responsibilities

• Set up a broker framework and QBR's, and advisory councils to socialize product updates, gather feedback, and co-create market-relevant enhancements.
• Build a structured broker feedback loop and sentiment tracking; synthesize insights into recommendations for product, pricing, and wordings changes.
• Develop pitch materials, RFP/RFI response content, and win themes aligned to broker needs and buying criteria.
• Establish a global market monitoring cadence covering rates, appetite, wordings, services, and distribution moves.
• Produce concise market updates and quarterly landscape reports for leadership and regional teams; highlight implications for positioning and training.
• Track regulatory developments (e.g., NIS2, SEC disclosure, Lloyd’s guidance) with Legal/Compliance to inform content and broker messaging.
• Build and maintain coverage comparison matrices and side-by-side analyses (insuring agreements, exclusions, endorsements, services, limits/attachments) and work closely with our Global Cyber Product lead to optimize our product offering.
• Equip underwriting and distribution with clear differentiation narratives and objection handling anchored in facts and client outcomes.
• Update comparisons promptly following competitor filings or major product announcements; enforce governance to ensure accuracy and compliance.
• Partner with Marketing/Comms to develop thought leadership, case studies, one-pagers, brochures, and digital content that articulate our value proposition.
• Create segment-specific messaging (industry verticals, size tiers, OT/ICS, cloud dependency) and service storylines (pre-breach, IR panels, resilience).
• Ensure consistency of brand voice and alignment with global product strategy; measure content performance and iterate.
• Work closely with Product, Underwriting, Claims, Actuarial, and Legal to ensure content accuracy, compliance, and timely updates positioning.
• Coordinate with regional teams to plan campaigns, events, and joint broker activities; support major renewals and new product launches.

Benefits

• Comprehensive benefits and continuous learning opportunities.
• Environment where employees can succeed, both professionally and personally.
• Employee Resource Groups (ERGs) open to all.
• Support for life and well-being.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees