The Boston Consulting Group (BCG)-posted about 1 year ago
Full-time • Mid Level
Boston, MA
Professional, Scientific, and Technical Services
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The Global Senior Manager of Customer Experience (CX) Strategy at Boston Consulting Group (BCG) is responsible for building and leading the CX function within the global marketing team. This role focuses on developing CX strategies and customer journeys for BCG's top Fortune 500 clients, enhancing global campaigns through data-driven insights, and creating integrated experiences across digital and traditional touchpoints. The position involves managing a small team and collaborating cross-functionally to ensure seamless CX integration.
