Global Customer Logistics Specialist

3M

90d

About The Position

The Global Customer Logistics Specialist will play a pivotal role in driving cost efficiency programs and increase customer satisfaction. The Specialist will collaborate with cross-functional teams to execute strategic initiatives and serve as a key liaison for various logistics projects. As a Global Customer Logistics Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: Your primary focus is to identify logistics efficiency opportunities by profit center and top end-customer globally. Define and implement the way-to-market model for distributors and top end-customers, ensuring strong alignment and collaboration with business and customer-facing teams. Lead end-customer shipping optimization programs, such as adjusting shipping frequency to enhance customer satisfaction. Translate business’s strategic plans into logistics requirements. Drive initiatives to optimize shipment processes, liaising with logistics and supply chain teams for continuous improvement. Establish and govern processes to ensure adherence and compliance within market strategies and logistics operations. Analyze data to identify trends, inefficiencies and opportunities for cost savings and end-customer satisfaction, leading initiatives for market and logistics improvement. Collaborate with cross-functional teams, including business, customer-facing and Supply Chain operations, to develop and execute global initiatives. Communicate with stakeholders and provide executive report outs regularly.

Requirements

• Bachelor’s degree or higher in supply chain, engineering, business.
• Seven (7) years of experience in supply chain, logistics, customer service.
• Three (3+) years of leadership experience.
• At least three (3) years of experience in project management, logistics, portfolio management.

Nice To Haves

• Proficiency in Lean Six Sigma, project management (PMP).
• Experience with implementing global project plans to improve customer satisfaction and shipping efficiency.
• Transformation management.
• Demonstrated ability to analyze complex systems and processes.
• Excellent communication skills.
• Strong leadership and teamwork abilities.

Responsibilities

• Identify logistics efficiency opportunities by profit center and top end-customer globally.
• Define and implement the way-to-market model for distributors and top end-customers.
• Lead end-customer shipping optimization programs.
• Translate business’s strategic plans into logistics requirements.
• Drive initiatives to optimize shipment processes.
• Establish and govern processes to ensure adherence and compliance within market strategies and logistics operations.
• Analyze data to identify trends, inefficiencies and opportunities for cost savings.
• Collaborate with cross-functional teams to develop and execute global initiatives.
• Communicate with stakeholders and provide executive report outs regularly.

Benefits

• Competitive pay and benefits.
• Relocation Assistance may be authorized.
• Programs to help you live your best life – both physically and financially.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree