About The Position

The Global Customer Logistics Manager will play a pivotal role driving cost efficiency by increasing container and trailer utilization, optimizing export network flow paths, and ensuring business resilience across our international network. The Manager will collaborate with cross-functional teams to deliver strategic logistics efficiency programs. As a Global Customer Logistics Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world.

Requirements

  • Bachelor’s degree or higher in supply chain, engineering, business (completed and verified prior to start)
  • Seven (7) years of experience in supply chain, distribution, transportation, or logistics, with three (3+) years of leadership experience in a private, public, government or military environment
  • Three (3) years of experience in project management and logistics

Nice To Haves

  • Proficiency in Lean Six Sigma, project management(PMP)
  • Experience in implementing global project plans to improve shipping efficiency
  • Expertise in transformation management
  • Demonstrated ability to analyze complex systems and processes, identify inefficiencies, and develop innovative solutions to drive improvements
  • Excellent communication skills, with the ability to effectively present ideas and influence decision-making
  • Strong leadership and teamwork abilities, with a proven track record of successfully managing cross-functional projects

Responsibilities

  • Drive impactful results as the PMO for Global Load Factor Programs
  • Develop project plans with timelines, milestones and dependencies, while identifying critical project risks
  • Ensure execution and delivery of operating plan and strategic plan targets
  • Establish an operating rhythm while leading global cross-functional project teams
  • Enhance and deploy the Load Factor playbook
  • Serve as the PMO for Business Resilience Planning, acting as the GL BRP Liaison to ensure effective communication and coordination
  • Manage and oversee Business Resilience Planning (BRP) projects to enhance organizational resilience
  • Lead and monitor adherence to policies and Business Resilience Planning, coordinating with the Business Resilience Governance Committee and Logistics Project Sponsors
  • Drive initiatives to optimize international network flows
  • Collaborate closely with the Logistics Network Optimization and Global Transportation team to operationalize opportunities
  • Lead global strategic projects focused on redesigning international product flow paths to improve cost efficiency
  • Establish and govern processes to ensure adherence and compliance within logistics operations
  • Analyze data to identify trends and inefficiencies, and benchmark externally to implement best-in-class shipping methodologies
  • Collaborate with cross-functional teams, including Logistics, IT, EHS, Engineering, Packaging and Supply Chain Planning, to deliver results
  • Communicate with stakeholders and provide executive report outs regularly

Benefits

  • Competitive pay and benefits
  • Relocation Assistance may be authorized
  • Programs to help you live your best life – both physically and financially
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