Global Credit and Collections Lead

Coherent • Saxonburg, PA

1d • Hybrid

About The Position

Primary Duties & Responsibilities Oversee daily credit and collections operations and serve as the escalation point for credit determinations, order hold issues, extended payment term requests, adjustment approvals, cash application, and AR banking concerns. Promote consistent adherence to global credit and collections policies and actively support ongoing improvements. Lead initiatives to improve DSO, reduce delinquency, and strengthen overall receivables performance. Promote effective use of the collections module to prevent avoidable order holds and improve workflow accuracy. Manage relationships with external partners such as D&B, CreditRiskMonitor, and third‑party collection agencies. Collaborate with global and cross‑functional teams to resolve issues, support process improvements, and drive operational consistency. Identify and implement opportunities to leverage AI and automation to modernize credit, invoicing, and collections processes.

Requirements

• High school diploma or equivalent required; bachelor’s degree in Finance, Accounting, Business, or a related field preferred
• 5+ years of credit and collections experience, ideally within a global manufacturing environment.
• Experience with ERP systems; Oracle E‑Business Suite (EBS) preferred.
• Proven ability to work effectively with cross‑functional and global teams
• Strong knowledge of credit risk assessment, credit limit setting, payment term evaluation, and order hold processes.
• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.
• Ability to work independently with minimal supervision while managing multiple priorities in a fast paced environment.
• Comfortable communicating with different groups and maintaining strong working relationships.
• High attention to detail and a process driven mindset focused on accuracy, compliance, and continuous improvement.
• Ability to identify and implement AI‑enabled or automated solutions to enhance credit, invoicing, and collections processes.
• Comfortable operating in a global environment and balancing regional needs with global standards.

Responsibilities

• Oversee daily credit and collections operations and serve as the escalation point for credit determinations, order hold issues, extended payment term requests, adjustment approvals, cash application, and AR banking concerns.
• Promote consistent adherence to global credit and collections policies and actively support ongoing improvements.
• Lead initiatives to improve DSO, reduce delinquency, and strengthen overall receivables performance.
• Promote effective use of the collections module to prevent avoidable order holds and improve workflow accuracy.
• Manage relationships with external partners such as D&B, CreditRiskMonitor, and third‑party collection agencies.
• Collaborate with global and cross‑functional teams to resolve issues, support process improvements, and drive operational consistency.
• Identify and implement opportunities to leverage AI and automation to modernize credit, invoicing, and collections processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees