Global Contingent Staffing and FieldGlass Program Manager

IBM-posted 7 months ago

Full-time • Senior

New York, NY

Computer and Electronic Product Manufacturing

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We are seeking a highly organized and strategic Contingent Labor and FieldGlass Program Manager to lead the implementation, optimization, and governance of our contingent workforce and services procurement program. This role will be responsible for managing the end-to-end lifecycle of vendor engagements through SAP FieldGlass and IBM's current tool -CSA.

Lead a dynamic global Contingent Labor program to support the needs of IBM and its clients
Lead project team in global deployment/roll-out of FG; deployed by country, in waves
Provide global management of ongoing contingent labor (FG/CSA) operations and supervise a matrixed team of buyers in multiple geos
Ensure alignment with FG/CSA process stakeholders across the globe for ongoing process/tool maintenance (CIO, Tax, Accounts Payable, HR, Legal, Policies & Practices, local sourcing teams)
Provide ongoing feedback to Data team to ensure EPM reporting tools are accurate and provide user groups (Procurement, WFM, HR, Tax, etc.) with required data output
Analyze FG/CSA metrics on ongoing basis; identify corrective actions, as needed
Identify and implement process improvements in FG and CSA
Partner with Geo/Market sourcing teams to understand changing market conditions
Identify and coordinate vetting of potential new contingent labor suppliers
Partner with stakeholders to ensure program is aligned to meet demand requirements
Understand dynamic landscape and evolving needs; ensure CSA/FG and suppliers are aligned to support requirements

Bachelor's degree in Supply Chain Management, Finance, Business Administration, or related field
Minimum 15 years of experience in strategic sourcing, procurement, or supply chain management, with 5 years or more managing SAP FieldGlass contingent staffing programs and implementation
Proven track record of driving business growth, improving supplier performance, and designing optimal vendor offerings for contingent staffing for technical and non-technical requirements
Strong analytical and problem-solving skills, with ability to analyze complex data and develop recommendations
Excellent communication and interpersonal skills, with ability to build relationships with internal and external stakeholders
Experience with contract management and negotiation
Successful field glass implementation in Japan

Master's Degree

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