Global Content Operations Senior Specialist

3M • Maplewood, MN

3d • Onsite

About The Position

Global Content Operations Sr. Specialist Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact You’ll Make in this Role As Global Content Operations Sr. Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: Reporting to the Global Content Optimization Manager, support change management for new processes, systems, and ways of working, ensuring effective adoption globally. Support global product content operations, ensuring alignment with business needs and market expectations. Foster strong BG relationships to ensure appropriate KPIs and customer-focused results are captured as outcomes to Global services. Partner and align with other process workstreams across GMSS services and BG needs. Establish close alignment with GMSS Area service teams to ensure mutual support and optimal processes across all content services supported by the Global team. Ensuring compliance with data privacy and related regulatory requirements. Supporting Product Helix by connecting operational processes to system requirements, data quality needs, lifecycle timelines, and communication needs across platform users. Further developing communication strategy for process alignment and adoption across relevant workstreams. Fostering a culture of accountability, performance, and inclusion across all teams.

Requirements

• Bachelor’s degree or higher in Business Administration, Marketing, Operations, Information Technology (completed and verified prior to start)
• Six (6) years of experience in global operations, content operations, or product data management in a private, public, government or military environment

Nice To Haves

• Strong communication and stakeholder‑management skills across global and area teams
• Knowledge of product content systems, data governance, and lifecycle management systems
• Experience presenting to and/or supporting senior-level executives
• Demonstrated ability to manage KPIs, performance metrics, and operational reporting
• Proven leadership experience managing teams in a global or matrixed organization

Responsibilities

• Reporting to the Global Content Optimization Manager, support change management for new processes, systems, and ways of working, ensuring effective adoption globally.
• Support global product content operations, ensuring alignment with business needs and market expectations.
• Foster strong BG relationships to ensure appropriate KPIs and customer-focused results are captured as outcomes to Global services.
• Partner and align with other process workstreams across GMSS services and BG needs.
• Establish close alignment with GMSS Area service teams to ensure mutual support and optimal processes across all content services supported by the Global team.
• Ensuring compliance with data privacy and related regulatory requirements.
• Supporting Product Helix by connecting operational processes to system requirements, data quality needs, lifecycle timelines, and communication needs across platform users.
• Further developing communication strategy for process alignment and adoption across relevant workstreams.
• Fostering a culture of accountability, performance, and inclusion across all teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level