Global Client Manager (Remote)

American Express Global Business Travel

1d • Remote

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Global Client General Manager, you’ll own the retention and growth plan for your dedicated account. We’re looking for proactive professionals with expertise for business travel and passion for world-class customer service experience. Our fully remote environment means more flexibility and ability to collaborate with global partners. No two days are the same; you’ll have the power to impact our bottom line, gain insight into our business, and experience the support and prestige of being the leading global provider in our industry.

Requirements

• Proven understanding of the business travel industry
• Experience in a similar role / supporting global clients
• Strong Project Management and organizational skills
• Ability to prioritize and handle contending demands
• Adaptation and flexibility is key
• Proactive identification and resolution of challenges
• Professional communication (written and verbal)
• Collaborative and open to feedback

Responsibilities

• Lead strategic client retention and growth plan for account portfolio
• Proactively identify risks to the portfolio; develop and implement an action plan
• Collaborate with operations and other internal Amex GBT teams
• Influence key client decision makers, educating about Amex GBT’s value and key differentiators
• Increase transaction revenue for Amex GBT and key suppliers
• Proactively share client and market trends to internal and external leaders

Benefits

• Flexible benefits are tailored to each country and start the day you do.
• These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees