Global Business Operations Lead

Cushman & Wakefield • San Jose, CA

2d

About The Position

This individual is responsible for working with the respective workstream Director and/or Managing Principal (MP) to provide financial and operational leadership support to all aspects of the business. This role will ensure that administrative and operational functions are provided to the respective teams in an efficient and effective manner. In addition, he / she will be responsible for service delivery through management, provide oversight for operations functions and staff throughout the sub-region, and will work closely with the Director in supporting functions to implement strategic initiatives. As a business operations manager, this individual will ensure there is sufficient front office support and act as a steward for operational excellence initiatives.

Requirements

• Bachelor Degree
• 5+ years of related experience or training
• Or any similar combination of education and experience
• Highly analytical, organized and detail oriented with strong math and communication skills
• Strong knowledge of word processing, strong writing skills, research experience and financial analysis
• Excellent interpersonal skills, organizational savvy, emotional intelligence, keen judgment and problem solving ability
• Proven record of providing excellent internal and external customer service
• Demonstrated adherence to the highest ethical standards and professionalism
• Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer
• Regularly required to talk, hear, and use hands and fingers to write and type
• Ability to speak clearly so others can understand you
• Ability to read and understand information and ideas presented orally and in writing
• Ability to communicate information and ideas in writing and orally so others will understand
• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays

Responsibilities

• Strategic Planning: Creatively solve problems to ensure appropriate accountability is maintained with respective workstreams and are operating in an efficient and effective manner
• Ability to monitor and improve daily functions where there are known gaps or potential risks
• Collaborate with counterparts in other workstreams in order to learn and utilize best operational practices/programs and offer innovation to the market
• Ability to measure and establish programs to optimize efficiency of systems and procedures to enable the business to make data driven decisions
• People Management & Operational: Provide leadership, mentoring and supervision to the staff
• Organize, assist, oversee and lead internal meetings and events, including the development of the agenda and schedules
• Foster coordination and communication with the leadership team to develop and implement an annual plan for developing a high quality, collaborative work environment
• Ensuring consistent delivery of services by maintaining playbooks and communicating new process clearly
• Financial: Support leadership team to achieve overall budgeted financial targets and other standards set forth in approved business plans for the combined businesses/accounts
• Review monthly and annually operating reports; which includes preparing monthly reports, assessing variances and performance to plan for the region and individual business lines

Benefits

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level