About The Position

TQA is looking for a meticulous Global Billing and Revenue Specialist to oversee our billing lifecycle and revenue reporting. You will serve as a critical bridge between our sales and delivery teams, ensuring that client invoices are accurate, revenue is recognized appropriately, and our internal teams are supported through the project lifecycle.

Requirements

  • System Experience: Strong proficiency in Salesforce or similar systems is required; experience with PSA or financial modules (such as Certinia/FinancialForce) is highly preferred.
  • Accounting Knowledge: Solid understanding of core accounting principles, particularly the distinction between billing, deferred revenue, and recognized revenue.
  • Attention to Detail: Exceptional focus on dates, accounting periods, and financial accuracy.
  • Communication: Ability to collaborate effectively with various stakeholders, from project staff to senior sales leadership.
  • Versatility: Ability to apply different billing logics across various service models.

Responsibilities

  • Manage the end-to-end invoicing process for multiple service lines, including Professional Services, Managed Services, and Software Licenses.
  • Verify time cards, bill rates, and milestones to ensure all client-facing invoices align with contractual agreements and project progress.
  • Coordinate invoice consolidation for complex accounts, ensuring correct Purchase Order (PO) alignment and appropriate formatting.
  • Finalize and post invoices within the accounting system, ensuring accurate dating for proper period-end reporting.
  • Execute monthly revenue recognition procedures to ensure financial data accurately reflects work performed.
  • Manage complex recognition for licenses, overseeing both revenue and cost of goods sold (COGS) to maintain balance sheet integrity.
  • Prepare and post journal entries derived from recognition transactions, ensuring all debits and credits align with General Ledger (GL) mappings.
  • Partner with Account Executives (AEs) to calculate and complete monthly commission sheets, ensuring sales compensation is accurate and timely.
  • Work closely with Project Managers and Engagement Leads across the company to ensure projects are structured correctly for invoicing and to resolve any billing discrepancies.
  • Act as a cross-functional resource to ensure seamless communication between the Sales, Delivery, and Finance departments.
  • Perform regular audits of unbilled time and "hanging" transactions to ensure no billable activity is missed during month-end closes.
  • Analyze reports and active project lists to maintain high data accuracy within our ERP/PSA systems.
  • Troubleshoot revenue recognition or billing errors by verifying system configurations and GL account mappings.
  • Other Duties as assigned.
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