Global Banking & Markets, Operational Risk Management, Issue Management, Dallas - Associate

About the position

Do you have a deep subject matter expertise and a passion for risk management? We're looking for a professional to join our First line Global Banking and Markets Operational Risk team. In this role, you would partner with front to back business units supporting our client franchise to manage and improve our operational risk profile. Your opportunity for high visibility impact includes analyzing the key risks and controls managed by GBM, applying risk management tools to monitor and communicate to the leadership group these risks, associated remediation plans, and sharing best practices to continuously improve risk management culture and the control environment. The First line Global Banking and Markets Operational Risk team employs key components of the firm risk management framework to continuously measure and assess levels of risk for existing/new processes. In addition to being affiliated with specific product and/or functional areas, the First line Global Banking and Markets Operational Risk team partners with the second line Risk Division in order to improve consistency of risk measure and assessment practices.

Responsibilities

• Advises, challenges, informs the line teams on recommended ways to mitigate risk
• Acts as a culture carrier by embedding in the team or region
• Identifies ways to share risk best practice across teams and functions, and with other business lines where like processes exist/there is exposure to similar risk
• Drive projects improving and maintaining tools supporting the operational risk framework
• Comfortable leading co-ordination across teams during market events to manage information exchange and triage emerging risk
• Partners with the business lines to understand the residual risks that exist after issues are resolved and engage across the front to back to apply lessons learned to improve our risk and control framework
• Increases awareness and communications on lessons learned within the function / business line
• Analyzes issues for themes, patterns, and emerging risks
• Works closely with senior divisional leadership to implement and support an issue management program for Global Banking and Markets, including managing issues and remediation
• Provides guidance on best practices for remediation to ensure sustainable solutions
• Provides ongoing education and guidance on self-identifying issues across first line and second line functions
• Develops management reporting, reporting dashboards, and strategic tools to highlight high risks and issues and facilitate escalation of risks, issues, and remediation to senior leadership

Requirements

• 1-3 years in the Financial Services / Banking industry
• Strong interpersonal and analytical skills along with an interest in the broader control environment within financial services
• Strong control mindset with a passion for risk management
• Excellent communication skills to clearly articulate issues and ideas with different levels across Global Banking and Markets stakeholders
• Strong analytical skills with an ability to understand complex workflows, and excellent attention to details
• Sound time management skills to be able to effectively prioritize and multi-task
• Good interpersonal and teamwork skills to collaborate as a global team and build strong relationship with key stakeholders across Divisions
• Aptitude handling large data sets, synthesizing a variety of information to describe a risk and control profile
• Strong Powerpoint and Excel Skills required

Nice-to-haves

• Practical experience in Sales and Trading, First Line Risk and Controls, Internal Audit, Risk, Compliance or Operations functions
• Knowledge of Data Management and/or Visualization (ie Alteryx) a strong plus
• Knowledge of at least one programming language like Java/Python/HTML is a plus
• Experience in process redesign and executing strategic concepts from inception to implementation is a plus