Global Associate Vice President Branded Residential (Hybrid opportunity)

Hyatt • Chicago, IL

3d • Hybrid

About The Position

The Global Associate Vice President of Branded Residential is a leadership role responsible for overseeing the strategic execution and operational excellence of the branded residential business across all phases—from pre-development through long-term operations. This role will drive performance and alignment across development planning, service delivery, legal and regulatorypliance, HOA administration owner experience, and financial oues —ensuring the residential portfolio meets the standards of world-class hospitality brands. You will be part of a team that is passionate about our purpose,mitted to nurturing curiosity and new skills, and building connections across theanization with colleagues, customers, and guests.
At Hyatt, we believe in the power of belonging and creating a culture of care, w our colleagues be family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt be one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

Requirements

• Bachelor's degree in Business, Real Estate, Hospitality, or related field.
• Minimum 10+ years of leadership experience in branded residential, luxury real estate, d ownership or hospitality.
• Demonstrated expertise in HOA administration,ernance models, and legal frameworks.
• Proven track record of executing residential developments, service programs, and operating platforms in high-end or lifestyle environments.
• Strong leadership,munication, and relationship-building skills across internal teams, owners, and third-party partners.
• Global perspective with experience managing residential field operations across multiple markets.
• Passion for hospitality, design, service excellence, andmunity lifestyle.

Responsibilities

• Guide residential input for new developments across brands and regions.
• Lead pre-development planning including financial modeling, feasibility input, and residential brand positioning.
• Partner with development and design teams to ensure residential program alignment with brand, market, and operational goals.
• Define residential scope of services, management structure, and operating budgets.
• Support all legal project initiatives including various suite of agreements and regime documents along with creation of otherpliance related items such as HOA administration and budget support; liaison with legal parties and other key stakeholders.
• Ensure all service offerings are identified for new projects in preparation for mobilization of project launch and other various aspects in this development phase that require support.
• Oversee residentialernance including HOA/strata formation, owner documentation, and budget oversight.
• Collaborate with legal teams to ensure brand-alignederning documents andpliance with jurisdictional requirements.
• Monitorpliance with brand standards, management agreements, and regulatory frameworks.
• Create and support ongoing opportunities for consistent standards amongst legal instruments and seek innovation opportunities to advance documents for the long-term along with regularly auditing of documents.
• Develop and oversee standard operating procedures (SOPs) for branded residential service delivery andmon area management.
• Provide strategic oversight and hands-on support to residential operations field leaders across properties.
• Ensure operational readiness for residential launches, including staffing, training, technology systems, and resident onboarding.
• Establish performance metrics for service quality, owner satisfaction, and operational efficiency and asset performance.
• Support from pre-development through operational systems of all RMA programs, w applicable, forpliance, form and presentation consistency and resident advocacy.
• Create and oversee the delivery of elevated residential service programs that reflect branded hospitality DNA.
• Foster a resident-centric culture that balances privacy, exclusivity, and personalization.
• Coordinate d services with hotel operations, including amenities access, concierge, housekeeping, and maintenance.
• Lead HOA administration strategy across properties, including formation, budgeting,ernance, and ongoingpliance.
• Serve as a liaison between brand operations and third-party HOA managers or boards, ensuring alignment with brand standards and owner expectations.
• Act as internal subject matter expert on branded residential operations,ernance, and owner experience.
• Support residential marketing, sales, and ownermunications with brand-consistent positioning.
• Partner with key stakeholders to optimize residential profitability, HOA health, and long-term asset value.
• Manage residential business line metrics, analytics and reporting package along with fee forecasting and tracking.
• Oversee relations with Hyatt's licensee with respect to the d ownership/time business for Hyatt Vacation Ownership club matters as main point of contact.

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as aplimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K withpany match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees