DoorDash is looking to change how we support frontline and external customers alike, and you'll be part of an exciting team designed to take our support to the next level. As a Global Advocate Supervisor, your team will provide live, top-tier support for DoorDash's Consumers, Dashers, Merchants, and internal customers. You’ll lead your team as they partner with our internal BPO teammates to troubleshoot, answer questions, take action, and provide feedback or solutions for roadblocks. Global Advocate Supervisors are excellent communicators who are passionate about removing barriers, adapting quickly, and getting the details right. As a people leader, you’ll be responsible for coaching and leading a team to deliver an exceptional support experience that is both empathetic and personalized. Strong leadership skills, including experience managing people and metrics, are essential for this role. As a Supervisor, you’ll also be responsible for managing cross-functional partnerships to escalate and investigate complicated issues across all lines of business. At DoorDash, we believe in fostering a culture of meaningful connection, collaboration, and professional growth through in-office interactions. This position requires an in-office presence at the DoorDash corporate office in Tempe and the employee must live within a commutable 50 miles from the office. In-office days are determined by the business and can change based on business needs. The in-office days for this role will be 4-8 days per month. The schedule will be a midday shift, with at least 1 weekend day.