Global Account Representative, Automotive & Manufacturing

Amazon • Cincinnati, OH

6d

About The Position

AWS is seeking a motivated sales professional to support and grow a strategic
customer relationship with one of our large global Industrial & Manufacturing
customers. You will contribute to executing an account strategy, engage with the
broader account team, and help drive AWS solution adoption across key customer
stakeholders.
The Global Account Representative (GAR) will work closely with the account team
to build relationships, support the articulation of AWS value, and help deliver
business outcomes for the customer. The successful GAR will execute against a
defined account strategy to earn customer trust and support AWS solution and
service adoption across the customer's IT/Digital, Line of Business (LoB), and
Operations teams. The GAR will collaborate with AWS resources (Solution
Architects, Customer Solutions Managers, Industry Specialists, Marketing,
Partners, Support, and Service Teams) to help deliver customer outcomes. This is
an Individual Contributor role focused on pipeline development, opportunity
execution, and customer engagement within a defined account scope.

Engage customer stakeholders via email, phone, and in-person meetings. Update
and manage sales pipeline opportunities in Salesforce. Collaborate with solution
architects, specialists, and partners on customer solutions. Support preparation
of presentations and business review materials
Build and maintain relationships with Director and VP-level contacts. Gather and
relay customer feedback to internal teams. Participate in account team syncs and
planning sessions. Track progress on commercial agreements (e.g., PPAs). Stay
current on AWS services and connect them to customer needs.

The AWS Industries team is committed to helping industry customers enable their
digital transformation journeys. Our primary goal is to meet customers where
they are in their cloud journey and work backwards from their industry-specific
needs to transform their business and their entire industry. Our team speaks the
language of our industry customers, which means that we focus on business
outcomes and industry use cases on behalf of our customers, whether that is how
we build products and solutions, how we sell, how we deliver, or how we partner.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving
revenue, adoption, and growth from the largest and fastest growing small- and
mid-market accounts to enterprise-level customers including public sector. The
AWS Global Support team interacts with leading companies and believes that
world-class support is critical to customer success. AWS Support also partners
with a global list of customers that are building mission-critical applications
on top of AWS services.
The AWS Industries team is committed to helping industry customers enable their
digital transformation journeys. Our primary goal is to meet customers where
they are in their cloud journey and work backwards from their industry specific
needs to transform their business and their entire industry. Our team speaks the
language of our industry customers, which means that we focus on business
outcomes and industry use cases on behalf of our customers, whether that is how
we build products and solutions, how we sell, how we deliver, or how we partner.

Requirements

• Bachelor's degree in a relevant field or equivalent work experience
• 3+ years managing a sales pipeline, building relationships with mid-to-senior level stakeholders
• 3+ years of experience in a technology sales, account management, or business development role, with demonstrated success in managing customer relationships and contributing to revenue growth
• Experience working with or selling cloud, software, or infrastructure solutions is expected

Nice To Haves

• 4+ years of stakeholder or account management experience, or experience with AWS services or other cloud offerings

Responsibilities

• Contribute to an AWS customer account team, executing against the account plan under the guidance of account leadership.
• Build and maintain relationships with Director and VP-level stakeholders across IT, Digital, and Line of Business functions.
• Collaborate with internal AWS teams — including solution architects, industry specialists, partners, and enterprise support — to deliver the best solutions for customers.
• Support business reviews, customer relationship plans, and overall customer satisfaction.
• Communicate professionally via email, phone, and in-person meetings; prepare and deliver customer-facing presentations and business review materials.
• Manage an assigned sales pipeline in Salesforce, tracking opportunity progress and facilitating key deal stages with account team support.
• Participate in negotiating and closing commercial agreements, including Private Pricing Addendums (PPAs), under senior leadership guidance.
• Maintain broad knowledge of AWS solutions and services, connecting customer business challenges to relevant AWS capabilities.
• Gather and communicate customer feedback to internal teams to inform product and solution requirements.
• Collaborate with marketing and the account team to develop customer references, case studies, and success stories.

Benefits

• Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives.
• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level