Global Account Manager

IMS Nanofabrication GmbH • Boise, ID

79d

About The Position

Are you ready to take the next steps in your career in the semiconductor industry? If so, we have an exciting opportunity for you as a Global Account Manager at IMS Nanofabrication's Boise, ID location. At IMS Nanofabrication, we are embarking on a journey to bolster our service capabilities in the USA. As a Global Account Manager, you will play a pivotal role in ensuring a seamless interface with our local customers and our headquarters in Vienna. Your contributions as part of the sales team will shape the future success of IMS USA.

Requirements

• 20yr+ industry experience (or more as local culture requires), 8yr+ proven experience as key account manager, with a proven track record of successfully managing key accounts and achieving revenue targets
• Ability to understand and sell complex technical solutions based on customer needs (semi equipment or related field)
• Existing network in the semi equipment market is a plus
• Strong interpersonal skills with aptitude in building relationships with professionals of all levels
• "Street smart" with ability in problem-solving and negotiation
• MS/BS in physics, electronics, mechanics or relevant field
• Proficient in local language and English

Responsibilities

• Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters
• Develop and implement strategic account plans to achieve sales targets, foster account growth
• Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions
• Collaborate with other functions (marketing, customer support, product management, etc.) to ensure seamless delivery of products/services and exceptional customer experience
• Identify upselling and cross-selling opportunities; manage contract negotiations
• Stay updated on industry trends, market conditions, and competitor activities
• Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders
• Timely resolve any issues and problems faced by customers and deal with complaints to maintain trust

Benefits

• Excellent professional and personal development opportunities in an international company
• Very collegial and motivated team with short communication channels
• Top-equipped workplace (modern office, laptop, height-adjustable desk)
• Competitive salary
• Paid time off
• Medical, dental and vision plans
• Life and disability coverage
• 401K plan + company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree