The enterprise Global Account Manager will provide regional strategic leadership, accelerate growth, and elevate the level of sales expertise through Collaboration with FAE and account managers. Additionally, this Sales executive will have direct responsibility for developing and maintaining senior-level customer relationships in the US and overseas. Primarily, this individual will be a growth driver through customer-driven strategies. Specific responsibilities include: Strategic Account Management o Develop, continually adjust, and execute strategic plans to manage and grow Dell globally. o Serve as the primary point of contact for key stakeholders. o Build and maintain long-term credibility and relationships. o Develop and lead senior-level customer relationships. Business Development o Identify new business opportunities, strategies, and partnerships. o Collaborate with TE product development, engineering, system architecture, and marketing teams to tailor solutions that meet client needs and expand market share Market Analysis o Keep abreast of industry trends, market conditions, and competitive activities. Adjust strategies accordingly to maintain a competitive edge and anticipate customer needs. Customer Engagement o Maintain strong, long-lasting customer relationships by understanding their business needs and technical requirements. o Enhance customer satisfaction and retention through superior service and support. o Engage with customers and various ecosystem partners to identify the most significant market trends in AI and high-speed computing that will accelerate the growth of our DDN business. o Identify and respond to key customers' needs, effectively converting the current sales funnel into realized customer wins. Delivering Revenue Targets o Achieve and exceed annual global sales targets within the assigned account. o Develop a robust sales pipeline, forecast sales, and track key account metrics. o Own and convert opportunities into tangible results to deliver profitable growth for DDN. o Increase sales revenue and market share, continually expand into accounts, and grow customer relationships with weekly in-person customer meetings. Team Leadership o Lead, mentor, and expand a team of technical sales professionals. o Prioritize talent development and team development. o Recruit, build, and successfully coach your team to meet market demand. o Set clear team goals and deliverables, provide training, and ensure alignment with overall business objectives. o Collaboration o Work closely with cross-functional teams, including product management, engineering, system architecture, and customer service, to ensure a cohesive and effective sales strategy. Some evening communication with Asia will be required every week.
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Job Type
Full-time
Career Level
Mid Level
Industry
Computer and Electronic Product Manufacturing
Number of Employees
5,001-10,000 employees