Glass Field Trainer

Caliber Collision

20h

About The Position

The Glass Field Trainer will be responsible for delivering Glass installation training to teammates and assessing opportunities to obtain and maintain quality standards. Essential Duties and Responsibilities: Independently deliver training to teammates through live and virtual curriculum and field-based hands-on training Make recommendations and coordinate necessary training for areas of need based on quality reviews Mentor Glass technicians to ensure the quality and compliance are attained and sustained Assist in development and enforcement of quality control processes developed by team Assess teammate training needs and develop materials that will help teammates understand subject matter Follow up with teammates regarding training in-person or through conference calls Build and maintain partnerships and act as liaison with Glass field leadership Provide field leadership and mentorship to technicians, mentors and apprentices where required Alignment of top-down vision, goals and objectives from business strategy flowing through to successful completion of company objectives. Measure ongoing performance assessment, research and development of new capabilities, and systematically applying knowledge for success. Assist evaluation of training sessions created by the training team Identify opportunities to improve overall processes Oversee and execute special projects as needed All other duties as assigned

Requirements

Minimum of 5 years of experience in Auto Glass Industry
Minimum of 5 years of experience performing windshield chip repairs
Minimum of 2 years of calibration experience
Minimum of 2 years of training or teaching experience
Experience in all facets of Auto Glass Removal and Installation
Strong knowledge of Omega Software
Knowledge of Microsoft Office software Excel, PPT, and Word
Must have the ability to develop or assess materials that will help teammates understand the subjects being taught.
2 years Autel Scan Tool experience and knowledge
Good communication skills
Must have Project management skills
Must have skills to determine the best way to train teammates and meet the needs of the organization
Ability to travel extensively within region and out of region
Professional demeanor with a positive attitude, geared toward customer service
Must have valid driver’s license and ability to pass MVR check

Nice To Haves

AGSC, Adhesive, I-CAR and/or other industry certifications preferred and maintained

Responsibilities

Independently deliver training to teammates through live and virtual curriculum and field-based hands-on training
Make recommendations and coordinate necessary training for areas of need based on quality reviews
Mentor Glass technicians to ensure the quality and compliance are attained and sustained
Assist in development and enforcement of quality control processes developed by team
Assess teammate training needs and develop materials that will help teammates understand subject matter
Follow up with teammates regarding training in-person or through conference calls
Build and maintain partnerships and act as liaison with Glass field leadership
Provide field leadership and mentorship to technicians, mentors and apprentices where required
Alignment of top-down vision, goals and objectives from business strategy flowing through to successful completion of company objectives.
Measure ongoing performance assessment, research and development of new capabilities, and systematically applying knowledge for success.
Assist evaluation of training sessions created by the training team
Identify opportunities to improve overall processes
Oversee and execute special projects as needed
All other duties as assigned