GLA Inventory Coordinator / Sales Associate

Ace Hardware•Livonia, MI

65d•$15•Onsite

About The Position

The Inventory Control Coordinator is responsible for the overall integrity and maintenance of a store's inventory. The duties of the job require 20â30 hours per work week dedicated to the sustaining of the store's inventory levels to ensure the right product is in the right place at the right time. They are to consistently provide amazing customer service to both internal and external customers while being involved and motivated toward the goals of the entire store operation with a willingness to assist in any area they are needed. Participates in all Inventory Coordinator training and consistently trains and shares knowledge with other store associates to eliminate gaps in customer service. The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day.

Requirements

Must be able to communicate effectively, and work with colleagues and customers effectively and professionally.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence and speak effectively with customers or associates of the organization. Ability to understand and respond to verbal instructions or questions.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
The associate must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus.

Nice To Haves

Six months related experience and/or training preferred.

Responsibilities

Review and transmit Ace replenishment orders, and properly receive POs and credit POs from nonâAce vendors. Routinely checks Ace net prior to truck delivery for any customer online orders and alert staff to set the merchandise aside for customer pickup.
Facilitates receiving the replenishment truck upon arrival at the store. Breaks the truck down according to the standard operating procedures.
Responsible for receiving the Ace replenishment truck in the Eagle system after the merchandise has arrived. Ensure all outs are recorded by shooting the location with the RF gun and follows all processes to correct the errors (AceNet claims filed and credit POs complete).
Responsible for maintaining supply levels for the daily operation of the store. Reconcile defective merchandise on a weekly basis and file AceNet claims to receive credit on defective merchandise.
Maintains on hand integrity throughout the store by reviewing inventory discrepancies to determine the cause of the discrepancy. Counts must be adjusted as needed after the matter has been properly researched.
Maintain oversight of the following functions within the store operation: price change completion, integrity of location codes, mark down sellable store use items through the POS system, mark down nonâsellable store use items such as miscut keys and used colorant.
Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The W.O.W. process to help customers find everything on their lists.
Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags.
Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary.
Displays and maintains merchandise on end caps, shelves, counters or tables following company planâoâgram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team.
Maintains onâhand integrity through inventory adjustment reports including; cycle count, negative onâhand.
Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness.
Maintains familiarity with new products and ad merchandise.
Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses. Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.
Assists with color matching and mixing paint Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening.
Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA.
Adhere to all company policies. Participates in periodic team meetings. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends.