GIS Technician (Entry-Level)

Dewpoint•Grand Rapids, MI

7d•Hybrid

About The Position

The GIS Technician (Entry-Level) supports the GIS team by performing accurate and timely GIS data maintenance, map production, and basic spatial analysis using ESRI’s ArcGIS Suite. This role is expected to complete routine data edits for utility infrastructure (water, wastewater, stormwater, electric, gas, or telecom) and assist with other GIS tasks to help maintain high-quality spatial data and deliver reliable mapping products to internal staff and stakeholders.

Requirements

Associate degree, certificate, or coursework in GIS, geography, surveying, engineering technology, or a related field (or equivalent experience)
Basic working knowledge of GIS concepts including feature classes, attributes, coordinate systems, and editing workflows
Experience using ESRI software such as ArcGIS Pro and/or ArcGIS Online (school or internship experience acceptable)
Ability to read and interpret maps, utility plans, and construction/as-built drawings
Strong attention to detail and ability to complete repetitive editing tasks accurately
Good communication skills and willingness to learn from senior staff
Strong organizational skills and ability to manage multiple tasks
Ability to follow defined processes and meet deadlines
Comfortable working independently and as part of a team
Professional attitude with a focus on accuracy and customer service
Willingness to learn utility terminology and infrastructure asset types

Nice To Haves

Bachelor’s degree, certificate, or coursework in GIS, geography, surveying, engineering technology, or a related field (or equivalent experience)
Familiarity with utility GIS data (water, sewer, storm, electric, gas, telecom)
Experience with ArcGIS Utility Network, geometric networks, or network tracing concepts
Basic knowledge of GPS/mobile data collection tools (Field Maps, Survey123, Collector)
Experience with CAD files (DWG/DXF) and converting CAD to GIS features
Exposure to SQL, Python, ModelBuilder, or automation tools

Responsibilities

Utility Infrastructure Data Editing (Primary Focus)
Edit and maintain utility GIS data including pipes, valves, hydrants, manholes, services, meters, lift stations, poles, vaults, and related assets
Perform daily GIS updates using as-builts, redlines, work orders, field notes, and CAD drawings
Validate and correct asset attributes (material, diameter, install date, ownership, status, etc.)
Maintain network connectivity and ensure features align with established utility GIS standards
Perform quality control checks to reduce errors and ensure accurate mapping and reporting
General GIS Support
Create and update maps, exhibits, and basic cartographic products for internal use and customer requests
Assist with data collection, digitizing, georeferencing, and data conversion tasks
Support GIS data organization, layer maintenance, and documentation of updates
Assist with managing GIS requests and tracking work progress using tickets or task lists
Work with team members to resolve data issues and improve workflows
Data Quality and Standards
Follow established GIS editing guidelines, naming conventions, and attribute standards
Identify data inconsistencies and recommend corrections
Document edits and update logs to support auditing and reporting
Maintain attention to detail to ensure data accuracy and completeness