GCI's GIS Mapping Technician II will s upport business objectives by performing mapping tasks using GIS tools and related systems to create, update, and maintain new and existing GIS data infrastructure. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Review and update customer parcel maps and validate internal systems database. Maintain new and existing geospatial data files and systems. Compile and query geospatial data from multiple sources. Analyze telecommunications networks. Provide GIS support to Outside Plant Engineers, Project Managers and Technicians. Demonstrated ability to develop and maintain professional, positive rapport with internal business departments, external support teams, and customers. Excellent communication skills with the ability to effectively communicate accurate information to others. Ability to articulate technical information in presentation format to non-technical internal and external stakeholders. Knowledge and understanding of telecommunications technology industry, surveying and mapping. Ability to perform mapping calculations, create, and maintain maps. Ability to manage parcel maps for the company and comprehend geospatial data from multiple sources. Foundational knowledge of relational database management systems. Demonstrated expertise in GIS modeling, spatial databases, data storage, and cartographic principles. Solid analytical and problem-solving skills with proven ability to effectively manage multiple tasks in a fast-paced environment with tight deadlines. Knowledge and understanding of computer programming concepts. Knowledge of and proficiency in using GIS software including ArcGIS 10.x/Pro, MapInfo, AutoCAD, and FME. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. o Demonstrated ability to develop and maintain professional, positive rapport with internal business departments, external support teams, and customers. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. o Excellent communication skills with the ability to effectively communicate accurate information to others. o Ability to articulate technical information in presentation format to non-technical internal and external stakeholders. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. o Knowledge and understanding of telecommunications technology industry, surveying and mapping. o Ability to perform mapping calculations, create, and maintain maps. o Ability to manage parcel maps for the company and comprehend geospatial data from multiple sources. o Foundational knowledge of relational database management systems. o Demonstrated expertise in GIS modeling, spatial databases, data storage, and cartographic principles. o Solid analytical and problem-solving skills with proven ability to effectively manage multiple tasks in a fast-paced environment with tight deadlines. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively. o Knowledge and understanding of computer programming concepts. o Knowledge of and proficiency in using GIS software including ArcGIS 10.x/Pro, MapInfo, AutoCAD, and FME. Additional Job Requirements: This is an intermediate level position within the discipline demonstrating broad knowledge and proficiency in areas of responsibility. Performs moderately complex tasks and job duties, receiving general instruction on routine work and new assignments. Works under moderate supervision with latitude for independent judgment. Supports higher level staff in implementing more complex projects. ESSENTIAL DUTIES AND RESPONSIBILITIES: Create, attribute, and maintain new and existing geospatial data files and systems as directed. Review and update customer address information (Parcel maps). Validate and maintain system service boundaries and update internal systems/ database. Compile and query geospatial data from multiple sources. Analyze spatial data to incorporate into reports, documents, and custom maps (hard and soft copies). Create and analyze telecommunications networks. Act as a subject matter expert (SME) and provide GIS support to Outside Plant Engineers, Project Managers and Technicians. Additional Competencies: Broad knowledge and understanding of telecommunications technology industry, surveying and mapping. Broad knowledge and understanding of relational database management systems. Broad knowledge and understanding of computer programming techniques. Ability to analyze complex problems and technical situations leading to optimal solutions.