Massachusetts Bay Transportation Authority-posted 10 months ago
Full-time • Mid Level
Boston, MA
Transit and Ground Passenger Transportation

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. The GIS Manager is responsible to lead the development, implementation, and management of the Geographic Information System (GIS) for the authority. This role plays a critical part in supporting MBTA's asset management, reliability engineering, transportation planning, operations, and maintenance activities. The GIS Manager will oversee all GIS activities, including data management, spatial analysis, updates to track schematics, and application development. This role will report to the Deputy Director of Configuration Engineering under the Engineering Department. This role will provide technical guidance and play a pivotal role in maturing MBTA's enterprise asset management (EAMS) software.

  • Collaborate and occasionally lead a support team within the Asset Management and Reliability Engineering Department, including analysts, coordinators, and other support staff.
  • Assign and manage project workloads, set goals, and ensure adherence to MBTA timelines and priorities.
  • Foster a collaborative work environment while providing guidance, mentorship, and opportunities for professional growth.
  • Plan and manage GIS-related projects, aligning them with the MBTA's broader asset management, operational, and regulatory objectives.
  • Collaborate with internal departments such as Operations, Engineering, Planning, and Capital Programs to develop geospatial solutions that support decision-making and regulatory compliance.
  • Ensure the delivery of timely and accurate GIS products, including maps, spatial data analysis, and reporting, to support capital planning and maintenance.
  • Oversee the acquisition, creation, and maintenance of spatial datasets to ensure data accuracy, completeness, and consistency across the MBTA.
  • Ensure compliance with Federal Transit Administration (FTA) and Federal Railroad Administration (FRA) requirements.
  • Implement data governance procedures in line with industry standards to maintain data integrity within the Enterprise Asset Management (EAM) system.
  • Administer and maintain GIS software platforms and associated geospatial tools to support MBTA's operations.
  • Collaborate with IT and external vendors to maintain system performance, develop new GIS applications, and integrate GIS with other MBTA systems.
  • Research and implement cutting-edge GIS technologies, including mobile and cloud-based solutions.
  • Lead the development of advanced spatial analysis and geospatial modeling to support decision-making across departments.
  • Generate high-quality maps, dashboards, and reports that provide insight into MBTA assets, transportation networks, and infrastructure needs.
  • Serve as the primary point of contact for GIS-related inquiries within the MBTA and external partners.
  • Work with the Planning, Capital, and Operations teams to align GIS projects with key MBTA objectives and initiatives.
  • Represent MBTA's GIS team at industry conferences, forums, and working groups.
  • A Bachelor's degree from an accredited institution in a technical field related to Architecture, Computer Science, Engineering, Information Technology, Geography, Geographic Information Systems (GIS), Urban Planning, Transportation, or a related field.
  • Five (5) years of professional experience with GIS, graphic design, asset management, enterprise asset management software suite, or CAD.
  • One (1) year of leadership experience at the supervisory or individual level or management of large projects.
  • Experience working within a transportation, public agency, or urban infrastructure environment is highly desirable.
  • Proven experience in asset management, particularly in managing the lifecycle of transportation assets.
  • Familiarity with data integration in Enterprise Asset Management (EAM) systems and GIS database management.
  • Strong oral and written communication skills to effectively explain technical concepts.
  • Exceptional problem-solving skills combined with analytical skills to analyze data, perform research, and diagnose and solve problems.
  • A Master's degree or GIS certification (e.g., GISP) from an accredited institution in a technical field related to Computer Science, Engineering, Information Technology or a related field.
  • Employee or Consultant experience for a Transit/Rail agency.
  • Asset Management and Configuration Management experience.
  • Experience in Railroad or Transit infrastructure design and build.
  • Basic knowledge of AREMA, Asset Management principles and EAMS.
  • Knowledge of the FTA's State of Good Repair (SGR) standards, TERM Scale, and NTD reporting requirements.
  • 401k
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Paid Holidays
  • Paid Volunteer Time
  • Tuition Reimbursement
  • Professional Development
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