Girls Clothing Specialty Shop Manager

Scheels All Sports•Colorado Springs, CO

15d•$46,000 - $50,000

About The Position

The Specialty Shop Manager will be responsible for providing exceptional customer service to each customer, while maintaining a specialty shop that meets or exceeds Scheels standards, including meeting sales, inventory, and margin goals.

Requirements

Customer Service Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. –OR – Ability to engage others while demonstrating knowledge and capacity.
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency Demonstrate pride and ownership of their work while meeting expected deadlines
The ideal candidate will have a high school diploma, or general education degree (GED), 1-3 months related experience or training; or equivalent combination of education and experience.
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Responsibilities

Meet or exceed personal sales goals while giving Scheels customers a great experience
Be knowledgeable to answer questions concerning location, price and use of merchandise
Follow instructions for specific requests from customers, while maintaining safety requirements
Analyze reports and make decisions about purchasing of inventory, arrangement of merchandise, and sales trends to meet or exceed Scheels standards
Stock shelves, tables, and counters with merchandise while merchandising to Scheels standards.
Set up advertising, signs, and merchandise to promote sales
Communicate professionally with vendors and/or outside sales representatives
Train associates on the proper use and basic knowledge of merchandise
Prepare for and facilitate required product knowledge and sales meetings as directed
Attend weekly required sales and product knowledge training meetings
Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ pol icies and procedures
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence
Ability to perform basic math; perform operations using units of currency, measurements and understanding percentages
Ability to effectively present information in one-on-one or small groups to customers, clients and other employees
Ability to work assigned schedule; may include varied hours, evenings, weekends and holidays
Promote the Scheels Visa Rewards card and be able to clearly explain all benefits