Girl Experience Manager (6-12th grade)

G&A Partners•San Antonio, TX

11d•$23

About The Position

For over 25 years, G&A Partners has been helping entrepreneurs grow their businesses, take better care of their employees, and enjoy a higher quality of life by providing proven HR solutions and technology. G&A Partners' client is currently seeking a Girl Experience Manager (6-12th grade) to join its team in San Antonio, TX. Girl Scouts of Southwest Texas (GSSWT) is headquartered in San Antonio, TX and serves more than 15,000 Girl Scouts (girls and adults) across 21 counties in southwest Texas. Girl Scouts is the world’s preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place. The Girl Experience Manager manages the program function of the council’s jurisdiction, supervising program staff and supporting volunteers. The Girl Experience Manager ensures that the needs of a diverse population are recognized and met and that program goals are met and assure quality Girl Scout program is offered throughout the council’s jurisdiction

Requirements

Licensure/Membership Requirements: The employee is required to maintain membership with Girl Scouts of the United States of America throughout the duration of their employment with GSSWT.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: Bachelor's degree and two to four years of progressive responsibility; or any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions.
Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.
Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills: Must be proficient with computer and Microsoft Office (i.e., Excel, Outlook, and Word).
Oral and Written Communication - (i.e., In person, verbal, written, and/or phone); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
Project Management - demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines; formulates short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; ability to coordinate multiple projects while managing conflicting priorities and deadlines; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks.
Problem Solving - recognizes when immediate action is required; recognizes when sufficient information has been obtained to make a decision; makes decisions where appropriate or refers decisions to the appropriate organizational level; makes decisions without undue delay.
Team-Building - knows team-building techniques and processes; collaborates with others to create optimal solutions; fosters a commitment to a team approach to work; promotes partnerships between work units; collaboratively defines boundaries and outcomes of work responsibilities; shares information with others; recognizes and rewards team accomplishments; shares decision-making responsibility with team members.
Volunteer Management - knows the procedures, tools, and legal issues associated with recruiting, selecting, supervising, and releasing adult volunteers; assigns and manages volunteers in an efficient manner; monitors use of volunteers; recognizes volunteer accomplishments.
Customer Service – manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Nice To Haves

Budget experience, project management experience, and people management experience preferred.
Microsoft suite experience preferred, organization's standard tool.
Comfortable being front facing with school administrations, other youth-serving collaborators, and community influencer's.
Public speaking experience preferred.

Responsibilities

Leads the development of strategies for building relationships that expand the possibilities for girls across the council and support for volunteers in the delivery of high-quality experiences.
Works collaboratively with other departments to transition staff-based delivery constructs and systems to volunteer-based delivery systems whenever possible and to ensure that volunteers are supported and guided.
Collaborates with all council departments to create and implement local plans for participation growth across pathways that reflect local preference for participation.
Analyzes program evaluations to ensure membership needs are being met, address issues, and modifies or discontinues programs as needed.
Develops and monitors program budgets, plans, and initiatives.
Oversees staff delivering and/or training volunteers who provide Girl Scout programming.
Collects, analyzes and interprets outcomes and other data related to funding reports.
Assists staff in building participation in all outcomes surveys that support membership and program.
Creates a culture of teamwork; develops a motivated and competent team through effective supervision, performance evaluation, and development opportunities.
Manages and coordinates department budget and corresponding resource allocations.
Performs additional duties as assigned in support of the council’s mission and goals.
Supervise a team of 2 specialist
Managing and implementing program experiences for girls 6th-12th grades.