Giftware Lead

M & D Supply Ace HardwareHouston, TX
1dOnsite

About The Position

The Giftware Lead is crucial to the success of the giftware section: buying products that differentiates us from our competition, merchandising the products to ensure maximum sales, and providing helpful, knowledgeable customer service to keep them coming back.

Requirements

  • Basic computer and math knowledge
  • Must be 18 years old or older
  • Physical activity includes: Stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motion.
  • Physical requirements: Must be able to exert up to 50 pounds of force occasional, and/or up to 20 pounds of force constantly to move objects. Must be able lift at least 40 lbs without assistance, repeatedly from the ground to waist level.
  • Visual acuity requirements: Giftware Leads are required to have the visual acuity to perform an activity such as: item identification, preparing and analyzing data and figures; transcribing; viewing a terminal; extensive reading; visual inspection involving small defects, small parts at distances close to the eyes.
  • Required Equipment operations: Giftware Leads must be able to operate computers, various software and internet-based programs, open office, and RF gun, POS system and cash register. Must be able to climb up and down ladders using 3 points of contact.

Responsibilities

  • Greet customers, advise customers, demonstrate products
  • Answer calls using the company phone script.
  • Answer radio calls promptly and professionally.
  • Special order non-stock out of stock items in accordance with prevailing policy and procedures.
  • Complete all housekeeping, back stocking, and task work assignments.
  • Provide on-the-job training as deemed necessary by management.
  • Attend store meetings.
  • Recognize and meet the needs and wants of the store’s customers pertaining to giftware.
  • Work closely with the Giftware Buyer in relaying needs and/or suggestions to further their store and other stores with giftware departments.
  • Perform competitive shops among local stores carrying similar merchandise 2-3 times per year.
  • Attend merchandise market at least once per year.
  • Develop and maintain a welcoming merchandising theme of the department.
  • Ensure all pricing tasks are completed in a timely manner: tagging merchandise, create skus as needed, proper PO check in procedures.
  • Perform inventory as needed.
  • Recognize merchandise movements and reduce pricing as necessary to maintain proper inventory levels and fresh merchandise appearances.
  • Assist in other areas of the store as needed.
  • “On site” attendance must fall within the company standards as outlined in the handbook.
  • Any other tasks required as determined by management

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What This Job Offers

Job Type

Full-time

Education Level

No Education Listed

Number of Employees

101-250 employees

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