Gift Services Specialist III

University of Central Florida • Orlando, FL

14d • $20

About The Position

Advancement & Partnerships: Join our dynamic and growing Advancement & Partnerships team as we work together to power partnerships and transform lives through philanthropy. Together, we can unleash the potential of people and ideas to positively change the world. Your efforts on our team will help us to build the University for the Future. The Opportunity : The Gift Services Specialist III plays a critical role in ensuring the accurate and timely processing of donations into UCF’s CRM system. This position is responsible for maintaining donor records, managing key gift service projects such as adjustments, major gift pledges, recurring credit card donations, and overseeing the matching gift program. The Gift Services Specialist III will also assist with routine maintenance of records inside the Foundation's system of record and ensure adherence to IRS guidelines and donor intent.

Requirements

• High School Diploma or Equivalent and 4+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Nice To Haves

• Experience with donor database systems such as Blackbaud CRM, RE NXT, or Salesforce, preferably in a higher education fundraising or non-profit setting.
• Strong attention to detail and organizational skills.
• Experience in gift processing, pledge management, or related financial roles.
• Knowledge of IRS guidelines for charitable giving.
• Strong communication and interpersonal skills for donor engagement.

Responsibilities

• Donation Processing: Process all donations, including cash, check, credit card, securities, gifts-in-kind, and payroll deductions into the appropriate Foundation account based on donor designation and IRS guidelines.
• Batch Proofing and Record Maintenance: Proof revenue batches to ensure compliance with data standards and donor intent before committing batches. Review and apply any necessary corrections to batches as indicated by the proofer. Maintain accurate records and documentation through the Foundation’s system of record and document imaging software.
• Major Gift Pledge and Matching Gift Program Management: Oversee the matching gift program, including proactive donor engagement, reconciliation, confirmation of gifts, and ensuring accurate year-end matching write-offs.
• Gift Adjustments: Assign or process gift adjustments as required, ensuring accurate financial records and donor recognition.

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• For more benefits information, view the UCF Employee Benefits Guide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees