Giant Voice Field Technician (ROAD WARRIOR - Travel 95%)

Akima, LLC • Herndon, VA

5d • $75,000 - $80,000 • Remote

About The Position

Cloud Lake Technology is seeking motivated Field Engineers to support our Emergency Management Sustainment team across 100+ military installations worldwide. In this role, you will help ensure the reliability of Giant Voice (GV) and Audio-Visual Notification Systems (AVNS)—critical communication tools used for emergency alerts and base-wide notifications. This position is ideal for professionals with electrical or radio systems experience who are comfortable traveling extensively and working at heights. To join our team of outstanding professionals, apply today!

Requirements

• Ability to obtain a DoD Secret Clearance.
• Eligibility to obtain a company credit card.
• Minimum of 2 years of electrical experience or knowledge of Giant Voice (Federal Signal, Whelen, ATI, etc.) or LMR systems (Motorola, Kenwood, Harris).
• Strong verbal and written communication skills.
• Excellent troubleshooting and conflict resolution abilities.
• Ability to work flexible hours and participate in on-call support.
• Must be able to lift 70 lbs and work at heights of 10+ feet.
• No fear of heights.
• This role requires 95% or above travel.

Nice To Haves

• Journeyman Electrician certification.
• Experience operating heavy-duty equipment (boom/scissor lifts, cranes, excavators).
• Knowledge of electrical, mechanical, and construction tools used in GV installations.
• Experience with test equipment for GV, LMR, and AVNS systems.

Responsibilities

• Serve as a technical authority for the installation, sustainment, and optimization of GV and AVNS systems, including associated electrical, RF, software, and infrastructure components.
• Exercise independent engineering judgment to assess system needs, design modifications, and validate or test equipment performance.
• Lead on-site incident response, root-cause analysis, and high-priority troubleshooting to ensure system reliability and compliance with SLA/KPI standards.
• Diagnose complex performance, access, and security issues associated with emergency notification systems and specialized software.
• Develop, maintain, and improve technical documentation, including detailed service reports, engineering updates, geospatial records, and SOPs.
• Provide expert end-user training and develop/advise on operational best practices for system use, maintenance, and troubleshooting.
• Oversee safe and compliant use of heavy equipment (boom lifts, scissor lifts, forklifts, bucket trucks, etc.) in support of system sustainment.
• Coordinate with Engineering, Security, Systems Administration, and OEM partners to resolve escalated technical challenges and drive continuous system improvement.
• Manage travel-based project schedules, prioritize competing tasks, and ensure the successful execution of multi-site sustainment activities.
• Support organizational standards, regulatory requirements, and quality assurance initiatives while representing Cloud Lake Technology as a senior technical professional.

Benefits

• The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits.
• Paid Time Off (PTO) is offered to regular full-time and part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed