PARKS GOOSE ISLAND - GI STORE SEASONAL

La Crosse County • Stoddard, WI

4d • Onsite

About The Position

This is a seasonal position in the County Parks system, generally working full- time from April or May through mid-October. Employees in this class are appointed by the Facilities Director and supervised by the Parks/Office Supervisor in the County Facilities Department. Employees perform guest registration and cashiering in a general store setting to include some manual work requiring some acquired skills. Employees exercise independent judgment, which is limited primarily to routine tasks. Essential Leadership Functions Act with Integrity and Build Trust Demonstrate mutual respect, humility, and honesty in all interactions Speak up appropriately, even when expressing unpopular viewpoints Actively listen and remain open-minded to diverse perspectives Drive for Results Set clear goals and objectives to motivate self and others to achieve outcomes Seek new opportunities to improve processes and drive sustainable results Hold self and others accountable through consistent evaluation and monitoring Develop Talent and Effective Teams Foster a collaborative environment that encourages knowledge sharing and growth Provide mentorship and support to help self and others reach full potential Recognize and leverage diverse strengths within self and team Lead with Vision and Strategy Understand and communicate a compelling vision that aligns with organizational goals Develop and execute comprehensive strategies to achieve long-term objectives Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully Lead with Paradoxical, Critical, and Agile Thinking Navigate complex situations by considering multiple perspectives Adapt quickly to changes and uncertainties in the work environment Make critical decisions using analytical skills, experience, and input from others Build and Maintain Effective Relationships Communicate and collaborate effectively with stakeholders across the organization Influence others through coaching, consulting, and team-minded thinking Develop and sustain partnerships that create positive outcomes for all stakeholders Cultivate Community Engagement and Provide Excellent Service Understand and address the needs and concerns of the community Incorporate community perspectives into decision-making processes Drive initiatives that create positive impacts beyond the organization Demonstrate Emotional Intelligence Show self-awareness and manage emotions effectively in challenging situations Seek and respond constructively to feedback, even in the face of setbacks Balance empathy with accountability when leading self and working with others Essential Job Functions Demonstrates self-leadership, seeks out opportunities for personal growth and development, accepts feedback and demonstrates ability to learn and apply. Shares ideas and demonstrates respect, humility, honesty and open-minded thinking. Demonstrates flexibility, acceptance of change and emotional intelligence. Takes initiative and demonstrates the ability to think critically and strategically. Participates as a contributing member of the team and brings authentic self to discussions regarding all aspect of work. Demonstrates ability to build and maintain effective relationships. Contributes positively to an inclusive workplace.

Requirements

• Ability to communicate effectively through verbal and written communication.
• Ability to operate general office equipment such as a computer, calculator, etc.
• Ability to learn technical aspects of the registration process.
• Ability to read, write, add and subtract and make other simple mathematical computation.
• Ability to work with minimal supervision.
• Ability to learn quickly, understand and follow routine oral and written instructions accurately.
• Ability to work thoroughly and quickly while under pressure.
• Ability to prioritize tasks.
• Ability to operate equipment safely.
• Ability to work with the general public in a courteous fashion and to establish good working relationships with county officials and other employees
• Ability to effectively and efficiently operate a computer and enter data.
• Ability to be flexible and open to changes in procedures.
• Competency and experience using computers.
• Excellent customer service skills are essential.
• Must be available to work days, early mornings, evenings, holidays and weekends.
• High level of interpersonal skills and organizational skills.
• Good work record, work history and references.
• Be hard working and have good attendance.
• Must be a team player to work in a fast paced environment.
• Have and maintain during the course of employment a valid driver's license and good driving record.
• Must be 18 years of age as Store sells alcoholic beverages.
• Must possess the traits of honesty, trustworthiness and dependability.
• Must be bondable.

Nice To Haves

• Strong preference for experience with a computerized reservations system, and/or experience performing guest check-in at a campground or other lodging establishment.
• Knowledge of Goose Island facilities, activities, features and area services.
• May consider any relevant equivalent combination of experience and training.

Responsibilities

• Welcomes and registers guests to the campsite as closely suited to their needs as possible.
• Complete the computer registration process, both inputting and retrieving information, efficiently and accurately with minimum delay to guests.
• Receives money and credit card charges, makes change, prepares receipts, records money and credit card charges and balances for the same using a POS cash register.
• Acquaints guests with the campground regulations, basic rules and services at the campground and in the area.
• Promote and educate guests on environmental and recycling policies and procedures.
• Provides professional and courteous service and basic area information to Goose Island guests via telephone and in person.
• Addresses guest concerns.
• Resolves any campsite discrepancies.
• Promotes, sells and assists with campground merchandise, activities and services such as miniature golf, canoe rentals, honey wagon service and propane.
• Fills propane tanks.
• Stocks and cleans campground store shelves.
• Sweeps, vacuums and dusts.
• Lifts and empties trash barrels.
• Handles and stacks firewood and/or ice.
• Maintains daily communication logs.
• Occasionally cleans and services restrooms, shower houses and the campground.
• Drives truck and utility vehicle to check campground, verify campground registrations and haul garbage.
• Maintains valid drivers' license and good driving record, and advises Parks/Office Supervisor of driving infractions.
• Reports and/or responds immediately to any unsafe conditions.
• Notifies maintenance of necessary repairs.
• Contacts proper authorities by telephone or two-way radio in the event of emergencies.
• Understands and adheres to La Crosse County policies and procedures.
• Removes Litter.
• Protects park property from abuse, such as vandalism or violations of park rules and regulations.
• Carries and operates a two-way radio for communication with co-workers and supervisor when in the field.
• This is a public service position, and employee is required to be courteous, cooperative and respectful at all times, with the public and guests.
• Also establishes and maintains a courteous, cooperative and respectful working relationship with other employees, supervisors, and public officials.
• Responsible for working safely and following safety practices and standards of the facility; responsible for reporting or correcting any existing or potential safety or accident hazard.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed