GI Oncology Nurse Navigator

University of Maryland Medical System•Baltimore, MD

12h•$42 - $57

About The Position

Under general supervision, serves as a leader, change agent and coordinator of patient care services for GI Oncology patients. Takes a leadership role in overall design and implementation of a patient centered care delivery system that facilitates achievement of patient outcomes, supports continuity of care and enhances patient and care giver satisfaction. Accountable for the processes and outcomes of care during an episode of care. Accountable to peers for the advancement of group practice and to the supervisor for the totality of work performance.

Requirements

Bachelor’s degree (BSN preferred), or enrollment in Bachelor of Science in nursing program, is required.
Current licensure in the State of Maryland as a Registered Nurse is required.
Three years of relevant clinical work experience in surgery or preferably oncology nursing is required.
Knowledge of policies and procedures related to hospital emergency codes, discipline, and disaster plan are needed for resolving administrative and clinical matters.
Highly effective interpersonal, written and verbal communication skills.
Ability to respond, investigate, identify and problem-solve regarding issues related to administrative and clinical matters that require immediate and decisive action.
Ability to model highly effective interpersonal and communication skills including working across boundaries, or in situations of uncertainty.
Ability to use computer systems in order to manage patient information.
Ability to facilitate staff development of professional image and customer service behaviors (i.e. customer responsiveness).
Responsible for maintaining current clinical knowledge base and enhancing clinical and administrative skills.
Ability to manage staff related to personnel issues such as, absenteeism, tardiness, performance standards, and to take the appropriate action.
Demonstrated ability to promote professionalism through involvement in professional organizations, teaching, research, publishing, and/or certification in area of specialty.
Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served.
Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific needs.

Responsibilities

Serves as a role model and clinical resource for expert care and outcomes management.
Assists staff in developing and improving skills in managing therapeutic relationships with patients and families.
Assesses staff performance in documentation and provides feedback.
Monitors improvement plans.
Develops and implements systems to improve documentation.
Assesses and improves preoperative patient instructions.
Responsible for patient and family education.
Monitors processes and outcomes of patient education; implements improvements as appropriate.
Develops strategies to promote continuity, consistency and confidentiality of patient information across organizational boundaries.
Develops systems to streamline and improve patient information management processes.
Coordinates multidisciplinary approach to screening patients and arranges multimodality therapy.
Coordinates weekly multidisciplinary GI Oncology clinic and conference.
Participates as an active and assertive member of the multidisciplinary team.
Assesses and develops staff expertise in functioning in a collaborative role within this team.
Takes the lead in ensuring continuity and consistency of care.
Incorporates feedback from team members into improvements in unit operations which support patient care.
Develops and manages unit level systems to coordinate multidisciplinary care to meet patient care outcomes.
Coordinates patient admission process and arrangements for patient beds.
Facilitates discharge preparation and procedures.
Coordinates ordering and follow-up of lab work, diagnostic testing and surgical posting.
Coordinates postoperative care with surgical and oncology nurse practitioners and other providers.
Assesses resources and assists staff to appropriately set priorities for patient care.
Identifies areas where work redesign would improve practice effectiveness and makes changes as appropriate.
Works with supervisors to identify, anticipate and resolve issues related to patient flow in the clinic.
Monitors and reports trends.
Assists in non-operative, non-invasive clinical procedures including patient evaluation.
Assists staff in exercising judgment in the follow-up of patient care issues, including use of physician and/or administrative chain of command.
Analyzes trends and makes recommendation for improvement if necessary.
Assesses eligibility for clinical trials with the physicians through review of medical records.
Assists in preparation of grants and manuscripts.
Assists staff to develop effective group dynamic and conflict resolution skills.
Fosters open communication among staff.
Demonstrates effectiveness as a group leader and facilitates the learning of other staff in leadership roles.
Develops and monitors systems to review and discuss quality results, patient feedback, problem solving and development of plans to improve quality of care and service.
Collaborates with supervisor regarding patient scheduling, staff development and credentialing, practice activities and quality of care.
Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
Takes action to correct observed risks to patient safety.
Reports adverse events and near misses to appropriate management authority.
Identifies possible risks in processes, procedures, devices and communicates the same to those in charge