GI & Cancer Center RN Manager

Memorial Healthcare•Owosso, MI

39d

About The Position

Responsible for the daily operations of the Memorial Healthcare Cancer Center, department of Memorial Medical Associates (MMA). This includes but is not limited to regulatory agency compliance, staff allocation, productivity and resource allocation. Responsible for staff educational and compliance needs as they relate to job performance and expectations. Contributes to the development of an operational budget and is expected to maintain budgets as set forth from MMA Administration. Responsible for good communication development within each practice and responds to all practice needs in a timely manner. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care.

Requirements

Graduate from an accredited school of nursing.
Active RN Michigan license.
Baccalaureate degree in nursing required or must be enrolled.
ACLS required (excluding Behavioral Health and Cancer Center).
Current certification in Basic Life Support (BLS) required
Departmental specific requirements as outlined in Attachment A
Two years oncology experience in program development and/or service line management.
Five years of hospital clinical nursing experience.
Minimum three years nursing experience
One year of nursing supervision experience in an acute care setting required within the most recent two years.
Leadership skills
Verbal and written communication skills
Public speaking and group facilitation
Budget and finance management
Multi-task management
Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations.
Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws.
Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals.
Able to hear for work-related purposes.
Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication.
Required to remain calm when adversity is encountered.
Open, honest, and tactful communication skills.
Ability to work as a team member in all activities.
Positive, cooperative and motivated attitude.

Nice To Haves

Previous management experience preferred

Responsibilities

Assess, plan, organize and direct overall service operations of the infusion center and ambulatory office.
Accountable for completing yearly operational budget and for meeting budget for assigned practices.
Review approve and forward invoices for MMA practices to Accounting.
Handle all coaching and discipline with all MMA office staff members.
Ninety (90) day and annual employee evaluations for all MMA office staff members.
Investigate all MMA patient complaints.
Accountable to ensure staff is managing providers# schedules in a way that it is beneficial to both patient and office workflow.
A participant in goal development and oversight of medical office practices and operations as it relates to staff and ancillary support.
Ensure that educational needs of the staff are being met and maintained as dictated by regulatory agencies and organizational compliance.
Keep MMA administration informed of departmental activities within each medical office as it relates to operational activities and needs of the specific office practice.
Plans, implements, and evaluates a nursing care delivery system for assigned area(s) that reflects the hospital and nursing department philosophy using effective principles of leadership and management.
Assure adequate staffing, inventory, supplies, and physical space to facilitate efficient day to-day operations of medical offices.
Provides clinical support and resources for staff.
Promotes good working relationships among nursing staff members in department, between departments, and with other disciplines and departments.
Identifies problems or potential problems in department(s) and works with staff and providers to develop solutions to resolve problems.
Conduct monthly formal meetings with each medical office.
Conducts department monthly safety rounds to ensure a secure environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences.
Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit's and division's policies and procedures.
Demonstrates knowledge of and supports hospital mission, vision, value statements, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.
Develop and enforce policies and procedures, orientation guides, operating instructions, and other documents as requested.
Participation in Nursing Leadership Council (NLC) and Leadership meetings.
Develops unit-based QI initiatives annually and participates in organizational quality.
Participates in policy and procedure development.
Responsible for ensuring The Joint Commission (TJC) and regulatory compliance.
Daily rounding on patients and employees.
Responsible for staff recruitment, retention, hiring, and termination in coordination with Talent Management.
Oversight for employee education, orientation, development, competency, and certification requirements.
Responsible for developing and maintaining compliance with budget and productivity goals.
Participant in organization and leadership development programs.
Responsible for department's annual budget/capital preparation.
Responsible for operational management of assigned department(s).
Provides mentoring, coaching, and leadership development for clinical coordinators.
Conducts all written and formal disciplines with employees in coordination with Talent Management.
Develops, communicates, and administers necessary policies and procedures.
Performs RN staff duties as needed.
Performs other duties as assigned.