GFC Project Manager

Bank of America • Charlotte, NC

10d • $105,000 - $170,000 • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements. The Global Financial Crimes (“GFC”) Manager provides performance support coverage for GFC Investigations. The activities include the oversight and adherence to the GFC policy with a focus on quality control monitoring and inspection, investigation procedures, governance and oversight, project management, business support, vendor management and onboarding and operational excellence. Ensures full integration of process and linkage to best practices. Works closely with the GFC stakeholders. The GFC Manager ensures consistent quality of support activities, processes, and outputs by reinforcing effective review practices across the team. Activities this role performs include, but are not limited to: Responsible for planning, organizing, monitoring and controlling projects using appropriate tools and techniques to ensure efficient and effective project completion. Manages design or redesign of processes or projects using Six Sigma methodologies. Integrates best practices with process design to ensure continuous process improvement. Builds action plans and drives execution. Effectively communicates with leaders, managers, peers and business partners on deliverables, timelines and support needed. Executes defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators. Leads and plans projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion. Reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders. Enthusiastic, energetic, determined, and positive work ethic.

Requirements

• 5 or more years of Financial Crimes and/or experience managing formal projects (relevant project management/change management work experience)
• Experience with and strong knowledge of business process management methodology
• Experience with Enterprise Change Policy and Standards, Agile and Release Management
• Strong and effective communication and presentations skills, verbal and written
• Ability to solve complex problems through root cause analysis, management by fact and collaboration across wide constituency
• Solutions oriented - utilize critical thinking skills / business acumen and resources to make sound business decisions and reduce risk
• Ability to work in a fast-paced environment; often with a high degree of ambiguity and prioritizing manage multiple priorities
• Comfortable navigating through difficult and complex situations
• Highly organized and able to effectively multi-task
• Proficient Microsoft Office products (Word, Excel, PowerPoint, Visio)
• Proficient using Change Mgmt technologies (PPRT, Jira, GCPAR, etc)

Nice To Haves

• Bachelor’s Degree in related field
• Experience in financial services and/or a related government entity
• Certified Anti-Money Laundering Specialist (CAMS)
• Green Belt or Black Belt certified
• Tableau and SharePoint design skills

Responsibilities

• Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed
• Produces and/or oversees independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders
• Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed
• Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks
• Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees
• Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
• Reviews and challenges internal and external operational loss events, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees