GEP Smart Product Support Engineer (onsite)

Vitaver & Associates • Juno Beach, FL

1d • Onsite

About The Position

14517 – GEP Smart Product Support Engineer (onsite) – Juno Beach, FL Start Date : ASAP Type: Temporary Project Estimated Duration : 12+ months with possible extensions Work Setting: 100% of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client. Only candidates able to relocate as required should apply to avoid removal from future consideration. Required: Availability to work 100% of the time at the Client’s site in Juno Beach, FL (required); Experience with GEP Smart modules including Materials Procurement, Services Procurement, Source-to-Contract, and Spend Analytics modules (3-5+ years); Experience supporting GEP in a hybrid GEP procurement landscape, with clear understanding of document flows and system-of-record boundaries; Experience with GEP Click and familiarity with other integration middleware such as SAP Process Orchestration (SAP PO) and the ability to trace and troubleshoot cross-system transaction failures; Experience with Service PO and Service Confirmation workflows and in GEP and how they integrate with SAP for invoice posting and financial reconciliation; Experience supporting master data interfaces between GEP and SAP, including supplier, material/service, and org structure data; Experience in defect and backlog tracking tools such as Jira or ServiceNow; Experience with SAP S/4HANA. Preferred: Experience in the utility or energy industry; Experience with Agile or SAFe delivery models; Responsibilities : Triage and resolve GEP Smart production incidents for materials and services procurement, including approval workflows and user access. Trace and troubleshoot end-to-end transaction failures across SAP Process Orchestration and GEP Click middleware. Support Contract Lifecycle Management (CLM) activities, including the migration of legacy contracts from SAP SRM to GEP. Coordinate with SAP functional teams to resolve failures in GEP-originated transactions (Service POs, Confirmations, e-invoicing). Monitor and support master data interfaces to prevent downstream procurement or invoicing errors. Identify recurring issue patterns and implement preventive measures to stabilize the production environment. Manage Business Unit-specific GEP tenant configurations, including templates, roles, permissions, and approval hierarchies. Why apply? Gain experience with one of the world's largest solar and wind energy providers, which last year briefly became the most valued U.S. energy company; Work with a great team of professionals and learn newest technologies and approaches; Enjoy our Client’s wonderful campus with top-notch facilities for work and recreation; Benefit from multiple projects extensions; Receive support and advice from Vitaver consultants who are already working at our Client’s site; Get extra cash by participating in Vitaver Successful Completion Bonus Program; Always get paid in full and on time.

Requirements

• Availability to work 100% of the time at the Client’s site in Juno Beach, FL (required)
• Experience with GEP Smart modules including Materials Procurement, Services Procurement, Source-to-Contract, and Spend Analytics modules (3-5+ years)
• Experience supporting GEP in a hybrid GEP procurement landscape, with clear understanding of document flows and system-of-record boundaries
• Experience with GEP Click and familiarity with other integration middleware such as SAP Process Orchestration (SAP PO) and the ability to trace and troubleshoot cross-system transaction failures
• Experience with Service PO and Service Confirmation workflows and in GEP and how they integrate with SAP for invoice posting and financial reconciliation
• Experience supporting master data interfaces between GEP and SAP, including supplier, material/service, and org structure data
• Experience in defect and backlog tracking tools such as Jira or ServiceNow
• Experience with SAP S/4HANA

Nice To Haves

• Experience in the utility or energy industry
• Experience with Agile or SAFe delivery models

Responsibilities

• Triage and resolve GEP Smart production incidents for materials and services procurement, including approval workflows and user access.
• Trace and troubleshoot end-to-end transaction failures across SAP Process Orchestration and GEP Click middleware.
• Support Contract Lifecycle Management (CLM) activities, including the migration of legacy contracts from SAP SRM to GEP.
• Coordinate with SAP functional teams to resolve failures in GEP-originated transactions (Service POs, Confirmations, e-invoicing).
• Monitor and support master data interfaces to prevent downstream procurement or invoicing errors.
• Identify recurring issue patterns and implement preventive measures to stabilize the production environment.
• Manage Business Unit-specific GEP tenant configurations, including templates, roles, permissions, and approval hierarchies.

Benefits

• Gain experience with one of the world's largest solar and wind energy providers, which last year briefly became the most valued U.S. energy company
• Work with a great team of professionals and learn newest technologies and approaches
• Enjoy our Client’s wonderful campus with top-notch facilities for work and recreation
• Benefit from multiple projects extensions
• Receive support and advice from Vitaver consultants who are already working at our Client’s site
• Get extra cash by participating in Vitaver Successful Completion Bonus Program
• Always get paid in full and on time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees