Geoffrey Express Train Conductor

Mall of America • East Rutherford, NJ

6d • Onsite

About The Position

American Dream, developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream is home to leading attractions, including DreamWorks Water Park, Nickelodeon Universe Theme Park, LEGOLAND Discovery Center, SEA LIFE Aquarium, Big SNOW Ski Hill, Dream Wheel – a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and G.I. Joe Laser Tag. American Dream’s immersive luxury shopping and dining experience – The Avenue – features Saks Fifth Avenue, Hermès, Saint Laurent, Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys R Us global flagship, the only standalone location in the U.S, and the world’s first and only “candy department store,” IT’SUGAR.
For more information on American Dream, visit www.americandream.com or find us on Instagram @americandream and TikTok @americandream_official.
KEY OBJECTIVE(S)
The Geoffrey Express Train Conductor is the face of fun and safety for our family-friendly train ride at American Dream. This role combines responsibility, customer engagement, and a playful attitude to create a memorable experience for guests of all ages.

Requirements

• Must be over 18 years of age.
• Must hold a valid driver’s license.
• Comfortable engaging with children and families, maintaining a friendly and playful demeanor.
• Strong sense of responsibility and attention to detail.
• Ability to follow instructions, safety protocols, and guidelines.
• Ability to work independently
• Ability to stand, walk, and operate the train for extended periods.
• Must be able to work in a fast-paced environment while maintaining focus and a positive attitude.
• Availability to work weekdays, weekends, and holidays as needed

Nice To Haves

• Previous experience in customer service, entertainment, or transportation-related roles is a plus

Responsibilities

• Guest Interaction: Greet and interact with guests in a cheerful and professional manner both during their check in process, assisting them onto the train, and while driving with an interactive script recited. Provide a warm, welcoming environment with a family-friendly sense of humor to enhance the guest experience.
• Train Operation: Safely operate the Geoffrey Express Train throughout its designated route, ensuring a smooth and enjoyable ride.
• Safety Management: Perform a daily safety checklist to inspect the train and its surroundings for any potential hazards. Follow all operational protocols to ensure guest and employee safety.
• Train Maintenance: Oversee the day-to-day upkeep of the train, including cleaning. Report any significant repairs or issues to management.
• Attention to Detail: Maintain focus while driving the train, adhering to all safety guidelines and ensuring the ride operates on schedule.
• Teamwork: Collaborate with the broader team to support the smooth operation of the Toys R Us experience.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed