Genetic Counselor Assistant
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About The Position
The Genetic Counselor Assistant position involves managing the referral and appointment processes for counseling and diagnostic procedures, including scheduling patients and obtaining insurance preauthorization. The role requires facilitating timely information related to genetics consultations by managing a pending task list of referrals and testing, tracking results reports, and preparing written communications to patients or other providers. The assistant ensures the availability of necessary insurance information prior to genetic counseling appointments and provides excellent customer service by triaging phone calls from various stakeholders. The position supports department operations and co-workers by completing other duties as assigned.
