Genetic Counselor Assistant
About The Position
We are seeking a patient-focused Genetic Counselor Assistant (GCA) to support our Genetics team and contribute directly to high-quality patient care. This role plays an important part in improving clinic efficiency, supporting genetic counselors, and enhancing the patient experience throughout the care journey. The GCA provides clinical and administrative support to genetic counselors by assisting with case preparation, genetic testing coordination, and patient follow-up. This role requires close collaboration with patients, laboratories, providers, and administrative teams to ensure timely, accurate, and compassionate care.
Requirements
- Experience working in a clinical or healthcare setting with patient-facing responsibilities
- Exposure to clinical operations such as scheduling, care coordination, or documentation
- Communication: Communicates clearly and empathetically with patients, families, and interdisciplinary care teams
- Organization: Highly organized with strong attention to detail when managing clinical information and follow-up tasks
- Adaptability: Flexible and responsive in a dynamic clinical environment with evolving priorities
- Professional Judgment: Demonstrates maturity, discretion, and sound judgment when handling sensitive patient situations
- Collaboration: Works effectively with diverse teams and contributes to a supportive, patient-centered culture
Nice To Haves
- Experience with or interest in clinical genetics or genetic testing is a plus, but not required; training will be provided
Responsibilities
- Reviewing and triaging cases and upcoming clinic schedules
- Preparing cases by confirming medical records, family history, and prior genetic testing
- Assisting with scheduling patient clinic visits and laboratory appointments, including coordination with patients, providers, and administrative teams
- Coordinating genetic testing workflows, including test orders, specimen collection, insurance forms, and lab communication
- Supporting post-visit follow-up, including results transmission, referrals, documentation, and patient outreach
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
