Genetic Counseling Assistant - BCVI

Northwestern Memorial Healthcare•Chicago, IL

About The Position

The Genetic Counseling Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. We are seeking a full-time genetic counseling assistant to work with our Cardiology team. The individual in this position will work as part of an established team of genetic counselors, clinical geneticists, oncologists and medical subspecialists.

Requirements

Bachelor’s degree
Strong organization, problem-solving and interpersonal skills, and the ability to work as part of a team
Experience with MS Office Suite, Adobe

Nice To Haves

Bachelor’s degree with focus on science (genetics, biology or other)
2 years’ experience in a customer-oriented position, preferably in an office environment
Experience with EPIC EMR

Responsibilities

Learn the genetic testing and billing processes and answer patient questions pertaining to the process
Complete insurance preauthorization requests in online portals
Mail or fax requested medical records requested by insurance providers and patients
Prepare testing requisition forms for ~100 patients per week
Obtaining 3 generation pedigree
Call and/or send MyChart messages with results for ~125 patients per week
Monitor shared Genetics email account
Upload patient records to EPIC
Organize and manage ordering of test kits for lab
Review upcoming patient schedules to ensure team has necessary records
Organize and triage the genetics referral queue
Prepare requested letters of medical necessity
Contact laboratories to request amendments to incorrect reports
Other duties as assigned